This is an exciting opportunity to join The Marathon Burger Team, the first restaurant concept introduced by Nipsey Hussle's The Marathon Brand.
Marathon Burger is seeking a highly motivated and experienced Store Manager to lead our first Los Angeles location. We are committed to providing our customers with only the best quality meals crafted from the finest ingredients, and we seek a candidate who shares our passion for quality and customer satisfaction.
The Store Manager will be responsible for overseeing all aspects of restaurant operations, ensuring a seamless and positive guest experience. The ideal candidate will possess strong leadership skills, the ability to inspire and manage a team, and a proven track record of organizational and problem-solving capabilities. While not required, familiarity with The Marathon brand and lifestyle is a plus!
If you are a dynamic and results-oriented individual with a passion for the restaurant industry and a desire to contribute to the launch, structuring, and scaling of an exciting new brand, we encourage you to apply.
Key Responsibilities:
Operations:
Assist in managing daily restaurant operations, including opening and closing procedures.
Supervise and coach team members to ensure consistent execution of service standards and food quality.
Monitor food and labor costs to achieve operational goals.
must be able to demonstrate a thorough understanding of all FOH and BOH positions, operations and regularly assist in maintaining a smooth operation to ensure guest and employee satisfaction
Guest Experience:
Ensure a positive and welcoming environment for all guests.
Resolve guest complaints and issues promptly and professionally.
Seek opportunities to enhance the guest experience.
Maintains consistent customer service focus always, showing pride of ownership and a sense of urgency to guests
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution.
Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance.
Serves as a role model for excellent guest service.
Team Leadership:
Assist with recruiting, hiring, and onboarding new team members.
Provide ongoing training and development for team members.
Motivate and inspire team members to achieve their best.
may be called on to work in the capacity of Food Presenter, Greeter, Expo and in the back-of-house at times as needed
trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members
creates a restaurant environment that friendly, fun, clean, and safe; treated all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures
Finance Management:
Assist in achieving sales and profitability goals.
Manage cash handling and daily financial reporting.
Control inventory and ordering to minimize waste.
Assist with analyzing restaurant operational and financial performance, quality and service to identify trends and consult with management on implementing action plans for improvement.
uses data to analyze business results, Develops and executes action plans to increase restaurant sales and profitability
Monitors costs and adherence to budget and restaurant goals
Food Safety and Sanitation:
Maintain the highest standards of food safety and sanitation.
Ensure compliance with all health and safety regulations.
Conduct regular inspections and audits.
Current servsafe manager certificate.
Qualifications:
Experience: Minimum 3 years of experience in a restaurant environment, preferably in a fast-casual setting as a shift lead or manager
Must be familiar with all workstations and related Los Angeles health codes (grill, fryer, prep, fridge/freezer etc)
Must have current servsafe manager
Leadership: Proven ability to lead and motivate a team.
Communication: Excellent communication and interpersonal skills.
Problem Solving: Ability to think critically and solve problems effectively.
Organization: Strong organizational and time management skills.
Passion: A genuine passion for the restaurant industry and providing excellent guest service.
Ability to speak, read, and write effectively in English. Spanish bi-lingual is a plus.
excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills
Is a self-starter who takes initiative and willingly accepts responsibility
Working knowledge of personal computers and related software applications
Demonstrates integrity and ethical behavior
