Education Specialist

Reports to: Manager of Education and Outreach

FSLA Status: Full Time, Non-Exempt

Hours: 32 hours per week, Monday through Thursday 10 AM – 6 PM, Friday 10 AM – 2 PM (the organization closes every Friday at 2 pm), evening and weekend hours as needed. Hybrid work schedule with 2-3 days in the office.

About NAMI-NYC:

Guided by lived experience and evidence-based practices, the National Alliance on Mental Illness of New York City (NAMI-NYC) helps families and individuals affected by mental illness build better lives through education, support, and advocacy. We offer evidence-based education classes, 40+ support groups, family mentoring, a multilingual Helpline, and more to family members and individuals completely FREE regardless of income, insurance, or immigration status. We’re also the only non-profit directly supporting family members caring for those with mental illness.

NAMI-NYC also advocates for affordable, culturally responsive mental healthcare, mental health education in schools, and decriminalizing mental illness to break the endless cycle of psychiatric hospitalizations, homelessness, and incarceration.

Check out our website at www.naminyc.org and follow us on social.

Position Description:

NAMI-NYC is looking for an experienced peer to oversee peer-led education programs. As part of a committed team, this position is responsible for coordinating the three NAMI-NYC education programs: Basics, Family to Family and Peer to Peer in conjunction with the Education Programs Coordinator. Our education programs provide much needed support and knowledge to people living with mental illness as well as their families. The Education Specialist will work closely with the Education Programs Coordinator to ensure the successful roll out of classes throughout the year, as well as work collaboratively with the entire programs and services team and the larger NAMI-NYC staff to advance programmatic strategic goals.

This position will also oversee the coordination of the Family and Friends presentation – a seminar designed to support and educate people who have a loved one with a mental health condition.

Your Responsibilities:

To perform this job successfully, you must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Programs

• Arrange periodic debriefing and planning meetings with teachers to maintain growth and quality of programs
• Identify and recruit graduates for training to become class teachers
• Coordinate and organize trainings of facilitator candidates
• Manage program volunteers
• Schedule classes and assign teachers to each class
• Substitute as needed if a teacher is unavailable.
• Review evaluations for comments/suggestions on a regular basis
• Maintain communication with NAMI-NY State, NAMI National and local NAMI affiliates as necessary

Family and Friends

• Plan and coordinate all logistics related to Family and Friends
• Respond to presentation requests
• Assign volunteer presenters to each request
• Complete and submit report forms
• Provide support to presenters
• Recruit and train new presenters to expand group of volunteers available
• Lead presentations when necessary
• Enter program data in internal databases and report data monthly to document progress and outcomes
• Arrange periodic debriefings to maintain growth and quality of program as well as build community.

General

• Support and participate in other NAMI-NYC events, as requested
• Attend internal and external meetings
• Other duties as assigned

Your Qualifications:

• You possess a Bachelor’s degree preferably in a human services field
• You have 3+ years’ experience in mental health setting
• You have experience in program and volunteer coordination
• You are proficient in the use of personal computers, Microsoft applications, Zoom and electronic recordkeeping systems

What Makes You Successful:

• You have basic knowledge of and experience with mental illness, recovery and the mental health system – either personally or through a family member
• You are able to work effectively with different populations with a high level of integrity, diplomacy and initiative. 
• You are detailed oriented with strong administrative and organizational skills
• You have a go-with-the-flow attitude and sense of humor –that's nonprofit life
• You are committed to NAMI-NYC's mission
• Ideally, you are bilingual English/Spanish

Salary and Benefits:

• Salary $50-$60K
• Generous PTO policy
• Medical, dental and vision coverage
• 401K retirement plan
• Transitchek (when applicable)

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Physical Demands:

You must occasionally lift and/or move equipment. Evening and weekend work is occasionally required.

To Apply: We can’t wait to hear from you. Send your cover letter and resume to jobs@naminyc.org with Education Specialist in the subject line. Thank you for your time!