Shelter and Stabilization Manager

Shelter and Stabilization Manager

Position closes April 11th.

All applications will be reviewed and candidates who will be invited to interview will be informed by April 18, 2025. Interviews will likely be held the week of April 21st.

We also have a Supportive Housing Manager position available. Please go to our website for details at joinpdx.org.

JOIN (joinpdx.org) is a non-profit organization that exists to support the efforts of individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home.

JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status.

JOIN is committed to pursuing effective strategies and devoting dedicated time and resources at every level of the organization to address disparities based on identity and to apply an equity lens to all decisions, programs, and policies in furthering JOIN’s commitment to become an anti-racist organization, including dismantling white supremacy culture.

Position Overview

The Shelter and Stabilization Manager oversees the following programs: The InReach and Day Space teams. The InReach and Day Space teams have overlap in aspects of programming and the person in this role will oversee; staffing, operations, reporting, compliance, program evaluation, employee performance, and finance matters.

The InReach program is a multi-agency team that works to engage and place people out of shelter into housing. And the Day Space is an onsite day shelter offering essential basic services.

Represented

No

Compensation:

Salary: $68,500 - $72,000 DOE

Full Time Exempt position with option of 100% paid employer paid Health Benefits (medical & dental benefits for employee and all dependents), employer paid Long and Short term disability benefit, employer paid $50,000 life insurance, EAP, Flexible spending accounts for medical and dependent care, 403(b), holiday pay, 160 hours PTO, 10 paid holidays plus paid agency closure week, 8 hours/month paid community involvement opportunity, paid bereavement leave, paid trauma leave, and an 8 week paid sabbatical after 7 years of employment.

Required Duties and Responsibilities:

Leadership

• Enhance JOIN’s equity and anti-racist work at all levels of engagement and apply an equity lens to all work with staff, service participants, agency leaders and their staff, vendors, volunteers, donors, and community partners.
• Support ED and Director of Programs in developing budget priorities needed for InReach and Day Space programs.
• Track and monitor limited budget(s) accordingly in partnership with the Director of Programs and Finance Director as well as partner organizations.
• At the direction of Executive Leadership compose and compile programmatic narratives for required reporting and other communication tools.
• Collaborate with funders and partners on evolving program directions and needs including developing and supporting new partnerships and investigating best practices in other localities.
• In collaboration with the Director of Programs, continually monitor program compliance including; file maintenance, participant eligibility, and fiscal requirements.
• Participate in the creation, development, implementation of ongoing program improvement efforts.
• Think creatively about service delivery at the systems level and translate that thinking into implementation strategies
• Attend and participate in system level meetings, cohorts, and committees.
• Participate and engage in internal agency committees, panels, and/or groups towards collaborative agency evolution.
• Work closely with development supporting efforts to revitalize and grow the volunteer program.

Supervisory

• Directly supervise the InReach and Day Space Coordinators including; supporting and monitoring contract and budgetary compliance, program improvements, individual performance, professional development, etc.
• Oversee the work of a multi-agency and multidisciplinary team of workers representing a combination of culturally specific and mainstream providers.
• Support the InReach and Day Space Coordinators through effective and streamlined collaboration and communication.
• Manage organizational partnerships and monitor partner agreements.
• Support the professional development of staff on your team and support their growth.
• Support Coordinators during the ongoing employee performance evaluation process.
• Track team performance against contract deliverables and outcomes by reviewing and assessing data.
• Investigate and maintain updated community resources to ensure participants have access to information, referrals, and additional services.
• Facilitate gatherings towards the programmatic desired outcomes and building community, forging partnerships.
• Facilitate meetings with internal teams, partner organizations, and regular supervisions.

General Duties and Responsibilities:

• Commitment to equity and inclusion in all areas of the role through behaviors, actions, and communication
• Participate in team building, staff meetings, committees, retreats and organizational functions.
• Demonstrate and support healthy boundary setting, crisis management, and support for Coordinators and direct service staff.
• Facilitate difficult conversations using a trauma informed approach.
• Create partnerships and collaborations internally and externally.
• Maintain confidentiality of service participants, staff, leadership, and partner agencies.
• Other duties as required and assigned.

Required Skills, Specialized Training, and Experiences:

• Demonstrate a commitment to equity and inclusion, supporting JOIN’s goal of becoming an anti-racist organization.
• Support and nurture a diverse and inclusive environment where all people feel welcomed.
• 2 plus years of personnel and performance management experience of diverse team members. Experience managing multiple departments and projects is a plus.
• Experience developing and/or tracking budgets including departmental, project, individual, and/or team budgets.
• Communicate effectively verbally, non verbally, and in writing.
• Experience with the delivery of homelessness, human services, and/or housing services using strengths-based and trauma-informed approaches that recognize that people are the experts in their own lives, preferred.
• Proficiency using computer/technology and software including Google Suite, internal databases and other cloud based applications.
• Familiar with Housing First, housing system navigation, and service delivery best practices.
• Experience leading/facilitating group work where there is a strong commitment to worker autonomy and individual responsibility.
• Ability to work and problem-solve effectively with a diverse array of parties, both internal and external
• Experience using data to inform decision making.
• Ability to work with relative autonomy and limited oversight.

Preferred Qualifications:

• Familiarity with Multnomah County (or similar) service systems is a plus.
• Basic familiarity with housing resources, fair housing and/or landlord-tenant regulations.
• Capable of lifting and moving items, including furniture, weighing 50 lbs.
• Experience working in and around homeless shelter settings

Other Requirements

• Must own or have access to a personal vehicle for daily use on the job.
• Must have a valid driver’s license and an insurable driving record upon hire.
• Must be able to work occasionally in the evenings, weekends, and holidays.

Equal Opportunity Employer

JOIN values the strengths that a diverse workforce offers and is committed to honoring the dignity of every individual.

JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status.

On behalf of the board, staff, and people we serve at JOIN, thank you for your interest in supporting our mission.