Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place "where business is personal." Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business continually strives to foster a welcoming and inclusive environment.

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Profile:
Administrative Operations Manager 2

Job Family:
Administrative Operations

Time Type:
Full time

Max Pay - Depends on experience:
$110,000.00 USD Annual

Job Description:

The W. P. Carey School of Business Career Services Center (CSC) is seeking a Director of Employer Engagement who shares our passion for helping organizations build their on-campus employment brand, navigate the complex university landscape, and optimize resources dedicated to hiring and attracting college talent.

The Director leads a team of client managers and business developers who operate in a dynamic environment, consulting human resources leaders, hiring managers, and alumni who are working to bring strong talent into their organizations. This position drives the strategy behind effectively connecting student talent across all business degree programs to the job market via the lens of our mission, "business is personal." People management, strategic planning, and stakeholder engagement are key pillars of the role.

This position reports to the Executive Director of W. P. Carey Carey Career Services, working as a peer, colleague, and partner to our student-facing Director of Career Management and Associate Director of Operations to ensure the intersection of student and employer engagement is a high-value and high-impact experience. Other internal and external stakeholders throughout the school include faculty, staff leaders, and student-led organizations.

Salary Range: $78,000 - $110,000; Depends on Experience

Apply before 11:59 PM Arizona time the day before the posted End Date.

Essential Duties:

People Management:

Provide oversight, direction, and leadership in the day-to-day work of the Employer Engagement team, directly managing 2-4 individuals, with multiple levels of reports and spanning multiple campuses.
Responsible for the hiring, training and evaluation of the employer engagement team; participate in processes for adjacent teams across the department.
Lead the team in their individual development, implementation, and evaluation of effective client management strategies; including understanding market needs and how our students are performing relative to competitor schools.
Define clear expectations for success within all roles on the employer-facing team-business development and account managers-including the new-employee onboarding plan, ongoing checkpoints, and measurements of success.
Represent the employer engagement team on Career Center leadership team.

Strategic Planning:

Drive the department's external engagement strategy, ranging from business development through portfolio management, to optimally achieve the goal of serving our recruiting clients through a multi-layered advisory model.
Map out employer engagement journey to create a holistic and streamlined employer experience, from first connection through sustained relationship, including scope, timelines, deliverables, and metrics.
Conduct annual processes assessing employer's strength of relationship and deploy strategic retention strategies to maintain or grow client relationships.
Manage alumni-as-employer strategy to diversify employer base through creative partnerships.

Corporate Relations + Business Development:

Collaborate with and partner across the complex WPC and ASU community to enhance the employer experience and build new corporate partnerships.
Launch a business development strategy to grow employer relationships with the Career Center, including end-to-end pitch materials and a tiered priority list of target firms that aligns with the needs of the Career Center, WPC and ASU.
Develop and promote unique and tailored experiential learning opportunities-including co-ops and internships-to create various talent development pipelines for employers.
Partner with the other ASU and ABOR career centers to continuously evaluate ways to streamline the recruiting experience, collaborate on ASU-wide initiatives, and assess policies and procedures.

Market Analysis & Data Storytelling:

Identify, assess, and address market trends through qualitative market analysis, to educate stakeholders and create action plans.
Monitor activity, outcomes, and market feedback surrounding employer satisfaction and the value-add of the team via qualitative and quantitative measures, including surveys, informal interviews, and annual business reviews.
Track employer relationship along expected business development trajectory, including RFI strategy, hand-off timing, mechanisms to account managers.
Measure employer relationship strength, quantitatively, to assess key accounts and annual focus areas through employer scorecard.
Manage ERM tool to enhance and maximize insights known about each partnered organization.
Determine optimal ways to define client communications at scale, portfolio, and the individual level; this includes defining relevant channels, content, and timeline within the strategic planning process.
Collaborate with Operations team to collect, analyze, and prepare data and complex reports for rankings, employers and other stakeholders on an ad-hoc and consistent basis.

Talent Expertise + Market Awareness:

Maintain a working knowledge of local, national, and global university recruiting trends and their actual and potential impact on the hiring of college students and graduates.
Stay up to date on the business news, employment trends, economic shifts, and considerations for the industries that hire ASU talent; includes continued knowledge of competitor and peer schools to determine best practices.
Develop a understanding of the degree programs offered at WPC and the best practices in recruiting to effectively advise internal and external partners on ways to engage that align to talent needs and student skill sets.
Serve as representative of the Career Services, Business School, and University at state, regional and national organizations, boards, councils, and committees.

Administration

Develop and track an annual budget including purchase allocations, approvals, and reconciliation.
Support employer-facing events to ensure smooth delivery and cultivate relationships with clients on campus.
Complete administrative tasks, as needed, to ensure strategic initiatives are fully delivered upon.
Manage internal stakeholder relationships to develop faculty champions with aligned mentalities on current talent acquisition strategies.

Desired Qualifications:

Evidence of a Master's degree in business, human resources, communications, public relations, and/or related area; from an accredited university preferred. Relevant experience in these functional areas would be considered
Experience in Arizona higher education system
Ability to establish and maintain effective working relationships with internal and external clients - direct reports, colleagues, employers, alumni, faculty and students.
Experience supervising a team with multiple levels of reports
Experience on a departmental leadership team, advocating for the needs of the larger organization, apart from where individual team needs lie
Experience effectively setting priorities, managing outcomes, and evaluating staff
Executive communication skills, including evidence of effective verbal and written communication skills, decision making to define optimal approach, and crafting key messages to internal and external audiences
Experience with consultative relationship management in complex environments using a client-focused, empathetic and problem-solving approach
Experience using data to drive decision making and inform strategic developments
Experience with organizational and departmental growth, including building out a new team within reporting structure, to define strategy, expectations, and measurements of success
Proven experience in corporate relations, adept at cultivating and sustaining organization-wide relationships
Experience with business development, specifically within a large and multi-faceted organization.
Knowledge of corporate talent acquisition strategies and trends, including working with HR professionals and hiring managers
Experience in project management from ideation through to implementation stages.
Experience in creating, implementing, and tracking to achieve strategic goals
Experience effectively delivering influential presentations and ideas to large and small groups.
Experience managing and operating a team-wide budget
Experience with Microsoft office applications (i.e. Outlook, Word, Excel, Access, PowerPoint) and CRM tools (Handshake, Workday, Salesforce, Career Forge)

Working Environment:

Work with the business school's employer partners and internal stakeholders both one-on-one and in group settings in-person, Zoom, phone, e-mail, and multiple social media formats.
Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
Ability to clearly communicate to perform essential functions
Regular use of standard office equipment and associated computer/technology peripherals
Subject to extended periods of technology use, standing for varying lengths of time, and walking moderate distances to perform work
Ability to lift/move up to 30 pounds (materials, brochures, boxes, etc.).
Travel occasionally to meetings, conferences, events
Willingness and ability to work longer hours during peak periods (some evenings and weekends)

This position is based on-campus at ASU's Tempe Campus. Scheduled hours are Monday - Friday, with occasional extended hours, including early mornings, evenings and/or weekends. The team is currently offering flexible work arrangements in a hybrid structure.

Flexible work options

Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

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Director of Employer Engagement