Job Title: Director, Social Impact

Department: Social Impact

Location: Remote / Virtual

Reports to: Chief Impact Officer

Classification: Exempt

Position type: Full-Time Employee

Salary Band: $79,632 - $119,448

Blue Star Families

Blue Star Families is a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day. We deliver first-class solutions that transform the military experience for military family members. We operate in an agile arena where great minds come together to make life better for military members and their families. We focus on data-driven insights while understanding the value of spirited storytelling. And we do all this in a highly flexible, virtual environment with great benefits! Our diverse and inclusive environment fosters a sense of belonging among our team resulting in innovative and creative decision-making.

Are you ready to make a difference for the families of those who serve our great nation? We are the ideal match for the innovator, the out-of-the-box, strategic thinker who understands the value of social impact.

General Description

This role will require an experienced and visionary social impact professional to assist the Chief Impact Officer in the creation and implementation of social impact strategies that leverage BSF's research, programs, chapters, digital innovation strategies, and advocacy efforts. This role will play a pivotal role in influencing our theory of change to listen, share, partner, and act.

The Director, Social Impact will represent BSF internally and externally and will drive awareness and engagement through partnerships in the non-profit, philanthropic, corporate, Military and Veteran Service Organization (MSO/VSO) and government space.

The Director, Social Impact role collaborates closely with and supports Social Impact leadership leads on the development and implementation of national level program design and delivery, research and evaluation, military spouse employment initiatives, Chapters and Outposts, and more. This position supports a highly influential cross-sector collaborative of nonprofits, government partners, and corporate and philanthropic leaders.

Key Job Functions

Oversee the daily functions of key partnerships and programs that elevate BSF’s work on the civilian-military divide. Coordinate regular communications and tracking of activities, and work closely with BSF’s Development, Finance and Operations teams on the implementation and progress of programs.
Support Social Impact leads on the development and implementation social impact programming and progress within project management and CRM software (Salesforce Non-Profit and HIVE)
Aid Social Impact outreach and relationship building efforts with Military and Veteran Service Organization (MSO/VSOs) partners, academic institutions and other organizations that are aligned with BSF’s Social Impact Program’s goals
Support BSF's Social Impact department by refining its operations strategy to support the maintenance and expansion of BSF key initiatives, and work closely with BSF Operations, Finance and External Affairs leads on company-wide policies and practices.
Track and communicate Social Impact activities to internal and external stakeholders, coordinate quarterly “All Hands” meetings for staff and support Social Impact program leads on their contributions to reports and presentations for external stakeholders.
Work closely with the Communications and Digital Innovation teams to raise awareness of Social Impact activities by amplifying BSF's narrative, mission and values.
Work closely with the Chief Executive Officer’s team to schedule meetings with external stakeholders and to share updates on Social Impact activities.
Grow Blue Star Families’ presence and brand awareness through new partnership programs, BSF Outposts, and through democracy-centered partnerships that are working to bridge the civilian-military divide
Represent and speak on behalf of BSF to external stakeholders, present BSF programs to key community influencers, and organization stakeholders.
Engage with Blue Star Families advisory committees to further the social impact mission
Aid Chief Impact Officer and VPs of Development in cross departmental collaboration to prepare funding proposals and secure philanthropic support
Perform other duties as assigned

Required Experience, Skills, Background

Bachelor's Degree in Social Work, Psychology, Sociology, Public or Business Administration, Public Policy, or related field
Seven or more years related experience required, senior management experience preferred
Extensive experience in partnership building and Social Impact management
Demonstrated administrative, strategic, and leadership skills, including the ability to develop and implement action plans
Ability to operate in a fast-moving, fluid environment
Strong interpersonal skills and ability to work collaboratively with internal and external partners
Proficiency with Microsoft Office Suite, Google Workspace and Salesforce NPC, and the ability to learn quickly
Occasional out of town, overnight travel may be required
May occasionally be required to work nights, weekends, and holidays as necessary to carry out key job functions

Desired Experience, Skills & Background

Graduate degree in a social or humanistic science
Understanding of the non-profit sector
Familiarity with the military lifestyle; knowledge of Military and Veteran Service Organizations (MSO/VSO) operating in the space
Understanding of applied, mixed-methods, social science research

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization.

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Why Blue Star Families?

Virtual/remote nonprofit organization that moves with you (position specific)
Career growth opportunities
Excellent benefits (403(b) with matching, Flexible Spending, Life Insurance, Short-Term Disability, Communications Allowance, and more)
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Front-line opportunity to positively impact the military experience
Competitive salaries
Workplace flexibility

Blue Star Families

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Director, Social Impact