The Nurse Manager is a management/leadership position within the Medical Center Organization and operationalizes the core values of the Organization by promoting patient centered care.

The Nurse Manager has twenty-four-hour responsibility/accountability for the units' operations. Patient care outcomes are the result of interdisciplinary collaboration coordinated by the Nursing Director of Emergency Services.

Supervises the following staff, by category:

- Nurses

- Unit Secretaries

- Patient Care Techs

-- Mental Health Workers

Collaborates with the following staff, by job category:

- Medical Chief of Service

- Nursing Director of Emergency Services

- Physicians and APPs

- Department Directors

- Nurse Managers

- Quality

Serves in a consultative role to the following:

- Physician colleagues

All departments within the Medical Center

Supervised and/or reportable to the following, by job category:

- Nursing Director of Emergency Services

Maintains Unit Specific Competency
Develops, incorporates and maintains the standards of clinical practice as defined by the Nursing Division.
Participates in unit-based CQI activities and assists staff in identifying and monitoring the quality indicators that are most pertinent to patient care goals.
Actively participates in all collaborative group activities and appropriate committees.
Acts as one of the primary resources to care management and clinical leaders in the role development and/or problem solving.
Develops and implements policies and procedures that guide and support patient care.
Promotes methods to encourage interdisciplinary collaboration in the effective management of patient care.
Collaborates with other departments in relation to the services needed for the patient care unit.
Participates with Nurse Educator, provides orientation, in-service education and continuing education for staff.
Assists the Director of Emergency Services in evaluation professional growth of each staff member annually in writing. Promotes guidance in identifying developmental needs and strategies that foster effective problem solving, collaboration, consultation, sound clinical judgment and leadership.
Develops short-term strategies and long-term plans to provide optimal staffing patterns for patient care.
Identifies current needs for use of equipment and assists the Nursing Director of Emergency Services to project future capital budget items.
Ensures Medical Center's mission statement by participating in the ongoing development and implementation of the philosophy and goals of the Nursing Division.
Participates on committees, task forces, interdisciplinary forums that are concerned with patient and patient throughput.

Reporting Requirements:

Reports to the Director of Emergency Services
Shall be accountable for maintaining the confidentiality and security of all Medical Center-related, Medical Staff-related, and patient related data and information.
Shall be accountable for abiding by all relevant Medical Center Policies and Procedures.
Shall be accountable for operating the Nursing Division in accordance with applicable State and Federal Regulations, and standard-setting organizations.
Shall be accountable for patient care provided on the assigned Nursing unit

Education

Bachelor's degree in nursing
Demonstrate knowledge of Emergency Nursing. Minimum 6 years ED clinical experience.
Master's Degree preferred

Certifications, Licenses, Registrations

Current license to practice Nursing in the Commonwealth of Massachusetts.

-ACLS, BLS & PALS certification required

CEN Strongly Preferred

Knowledge, Skills and Abilities

Strong communication skills.
Ability to effectively manage expense budget as allocated.
Ability to make formal presentations relative to clinical, operational, educational research and financial issue
Must obtain 15 hours of Continuing Education annually to maintain license.
-Training in Performance Improvement, total Quality Management, and/or Continuous Quality Improvement
Ability to problem-solve and work collaboratively towards defined patient care outcomes.

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center

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Emergency Department Nurse Manager