ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Operations and Logistics Director

Reporting to the Senior Director, Outreach, the Operations and Logistics Director manages the day-today operations of the Street to Home Brooklyn, Queens and Manhattan outreach programs including vehicle fleet and facilities management, budgetary oversight, and supervision of support operations for the programs. The Director oversees the 311 Dispatch team, ensuring 24/7 coverage and efficient response service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Supervise Operations Specialists, Entitlement Specialist, and 311 Dispatch Manager
Responsible for oversight of 311 dispatch team including deployment, reporting, and follow-up with partner agencies
Oversee the local responsibilities of fleet management for 40+ vehicles
Ensure timely submission of accident reports and follow-up, develop systems of accountability to ensure vehicles are operated in a safe and professional manner. Ensure all vehicle repairs and service claims are resolved
Respond as necessary to accidents; ensure workflows and procedures are followed appropriately
Provide fiscal management, budget oversight, maintain vendor contracts, and coordinate facility repairs and maintenance for all Street to Home programs.
Coordinate and oversee quarterly, borough-wide census counts and special initiatives.
Assist with coordinating the yearly HOPE Count
Conduct and coordinate regular inspections of vehicles and facilities for safety
Maintain and update lease agreements, MOUs, and vendor agreements
Ensure the teams' IT needs are met
Oversee compliance with government contract, subcontracting, and purchasing rules
Act as a main point of contact with partner agencies for technical and systems support.
Oversee inventory management including the timely reporting to DHS
Performs other duties as assigned

MINIMUM QUALIFICATIONS:

Bachelor's degree or equivalent experience
Minimum 5 years of related work experience
Minimum 2 years of supervisory experience
Knowledge of facilities maintenance and operations
Strong skills in coordinating with multiple partners to move projects forward
Knowledge of Fire and Safety systems and security camera systems preferred
Experience creating workflows and systems to ensure clear communication of complex projects
Experience working with people with histories of substance use disorders and/or psychiatric illness is preferred
In-depth knowledge of harm reduction is preferred
Valid NY, NJ, CT or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment
Bilingual preferred

EOE/M/F/Vet/Disabled

Other details

Pay Type Salary
Min Hiring Rate $80,000.00
Max Hiring Rate $85,000.00

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Operations and Logistics Director