Bridge acknowledges and values the individuality of each person, recognizing that our people are the foundation of our success. We are committed to creating an inclusive environment where everyone feels respected and valued. In addition to our business objectives, we strive to make a positive impact in our communities and uphold ESG principles at our properties and corporate locations. We evaluate all candidates based on their merit, without any prejudice towards race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law.

We understand that joining a new workplace is a significant decision. To help you gain deeper insights into our culture, we offer "Culture Conversations." This initiative reflects our commitment to transparency, diversity, and inclusivity. Culture Conversations are voluntary, one-on-one sessions designed for applicants to connect directly with our diverse staff members. It's your chance to explore the Bridge work environment, ask questions, and get a genuine feel for what it's like to be part of our team.

Position Overview:

The Director of Life Engagement will lead the development, implementation, and management of life enrichment programs across multiple senior living communities and service types (Independent Living, Assisted Living & Memory Support) within Bridge Senior Living. The ideal candidate will have experience in leading multi-site Life Engagement (activities) within the senior living industry, healthcare or hospitality industry or related. Individuals should have proven track record of success in creating innovative and effective programs that create vibrancy and enhance the quality of life for residents.

Key Responsibilities:

Program Development and Implementation:

Oversee a comprehensive Life Engagement program for Independent Living residents, offering a host of innovative community experiences that cater to every passion and interest.
Oversee a comprehensive Life Engagement program for Assisted Living residents, offering a host of innovative community experiences to engage all residents.
Oversee Memory Support programming standards that align with Bridge Senior Living policies.
Ensure consistency and excellence in program delivery across multiple communities.
Develop strategies to increase resident participation in engagement activities.
Develop strategies in improve community life engagement satisfaction scores.

Leadership and Training:

Provide leadership, mentorship, and ongoing training to Life Engagement Directors, Memory Care Directors, and other Life Engagement staff at each community.
Develop and implement training programs to enhance staff knowledge and skills for resident engagement in all service types.
Collaborate with the Corporate Director of Culinary services and other corporate team members as appropriate.
Promote a culture of continuous improvement.

Quality Assurance and Compliance:

Monitor and evaluate the effectiveness of Life Engagement Programs through regular site visits, assessments, and data analysis.
Ensure all programs meet or exceed regulatory requirements and company standards.
Leads the development of quality improvement initiatives to enhance program outcomes.
Presents Key Performance Indicators on a routine basis to Executive Management.

Resident and Family Engagement:

Oversees the collaboration with Independent Living residents to gauge their needs and preferences.
Oversees the collaboration with Assisted Living & Memory Support families to gauge their needs and preferences.
Oversee routine communication programs to residents and families via the Bridge App.

Budget and Resource Management:

Manage the budget for life engagement programs, ensuring the budget is built around the needs of the program(s).
Identify and pursue opportunities for grants, partnerships, or other funding sources to enhance program offerings.
Oversee the standardization and procurement and maintenance of program materials, equipment, and supplies.

Experience:

Education: Bachelor’s degree in Gerontology, Leisure / Recreation, Hospitality, Social Work, Nursing, Psychology, Recreational Therapy, or a related field.
Minimum of 4-6 years of experience in overseeing multi-site life enrichment programs or related.
Proven ability to lead and manage teams across multiple locations.
Training background
Hospitality experience a plus.
Strong leadership and team-building abilities.
Excellent interpersonal skills.
Excellent communication skills.
Ability to plan, execute and monitor programs.

What you can be part of

If you are looking for a work family on a mission to provide the best care to the seniors in our community – we are the right place for you! Bridge Senior Living has been enriching the lives of seniors for more than 15 years, and we are looking for team members who share our values: Show Love, Serve with Purpose, and Exceed Expectations

What we offer

Generous base salary and bonus program
Full benefits suite including 401K, above-average PTO, Parental Leave, and Medical, Dental, Vision
Access to benefits concierge service
Access to Mental Health & well-being service
Be part of a culture that is truly open door, with access to mentorship, leadership training, career advancement, and innovation
Opportunities to join employee resources groups and participate in events hosted by the Bridge Women’s Network, Black Inclusion Group, BIG Pride, Allies for AAPI, Unidos Latino and Hispanic Group, Bridge of Honor Veterans, and Advocates for Accessibility
Opportunity to be involved in community outreach and charity events

Bridge Investment Group Holdings Inc.

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Director of Life Engagement & Memory Care