DIGITAL FULFILLMENT PRODUCT MANAGER II (HEALTHCARE)

Work from home (telecommute) within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's Payment Integrity - Support Services Team is living our mission to make health care easier and lives better. As a key member of our product management team, you will be responsible for defining product vision, developing business cases, and working closely with cross-functional teams to design, build, and launch digital fulfillment solutions. Solutions are intended to be versioned components as part of a composable architecture leveraged by all digital solutions to enhance user experiences. You will demonstrate the value of innovative digital products and processes that improve operational efficiency, ensure financial sustainability, and enhance the digital customer experience - all in service of making our members' health journeys easier.

If you're a motivated and experienced Product Manager looking to make a difference in the healthcare industry, apply for this exciting opportunity today!

What You Bring to Cambia:

Qualifications and Certifications:

Bachelor's degree in related field or product management certification
3+ years of experience in product management, with a focus on digital product development or fulfillment processes

Skills and Attributes (Not limited to):

Proven track record of delivering successful digital products and processes that meet customer needs.
Strong understanding of digital fulfillment processes and technologies, including e-signatures, digital documents, and workflow automation.
Excellent communication, collaboration, and project management skills.
Ability to work in a fast-paced, agile environment with multiple stakeholders and priorities.
Analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases. Ability to clearly communicate these data insights to others through written and other forms of documentation.
Bachelor's degree in related field or product management certification.

Nice to Have:

Familiarity with agile development methodologies, including Scrum or Kanban.
Experience with product management tools, including JIRA, Confluence, or Mural.

What You Will Do at Cambia (Not limited to):

Product Vision and Strategy:

Develop and maintain a deep understanding of customer needs, efficiency initiatives, composable architecture strategy, market trends, and competitor activity in digital fulfillment.
Define and articulate a clear product vision and strategy for digital fulfillment, aligned with company goals and objectives while acknowledging dependencies.
Actively seek opportunities to leverage internal improvement initiatives and collaborate with stakeholders to prioritize product features and processes.

Product Development:

Work closely with cross-functional teams, including engineering, design, and operations, to design, build, and launch digital fulfillment solutions and processes which will be an integral component of cross business fulfillment functionality.
Develop and maintain product roadmaps, backlogs, and requirements documents.
Ensure that products and processes meet customer needs, are scalable, delivered in a predictable cadence, and align with company standards.
Anticipates bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
Manage a product life-cycle from ideation to cross-company go-to-market delivery.
Define, develop, and evangelize standard processes supporting digital experiences and cross-company operational efficiencies.

Business Case Development:

Use internal and external data to drive the business cases to support investment in digital fulfillment solutions, including cost-benefit analysis, ROI calculations, and customer impact assessments.
Collaborate with stakeholders to prioritize resources for product and process development.

Stakeholder Management:

Use product expertise to confidently communicate product plans, progress, and results to stakeholders, including executives, customers, and team members.
Build and maintain relationships with key stakeholders, including customers, partners, and vendors to evangelize product value.

Metrics and Analysis:

Define and track key performance indicators (KPIs) to measure product and process success, including customer adoption, savings, satisfaction, and retention.
Analyze data and customer feedback to inform product decisions and drive continuous improvement.

The expected hiring range for The Product Manager II is $110.5k-$149.5k, depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for this position is $104k Low/ $130k MRP / $169k High

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

Work alongside diverse teams building cutting-edge solutions to transform health care.
Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
Grow your career with a company committed to helping you succeed.
Give back to your community by participating in Cambia-supported outreach programs.
Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
Award-winning wellness programs that reward you for participation.
Employee Assistance Fund for those in need.
Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Cambia Health Solutions

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Digital Fulfillment Product Manager II