Job Title: Family Child Care Instructional Coach (Bilingual English/Cantonese)
Department: Child Care Quality
Reports to: Director of Quality Childcare, Business Supports & Black ECE
FLSA Status: Non-exempt/Union position
Hours: This is a fulltime (37.50 hours per week)
Level: 10
Salary Range: $77,060.69-$81,753.56

ABOUT CHILDREN’S COUNCIL
For 50 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.

POSITION SUMMARY:
The Instructional Coach supports family childcare educators’ efforts to continuously improve the quality of their programs and to create the best experiences for children. Coaches partner with San Francisco Quality Connections to provide a framework, standards, and quality improvement supports for early learning programs across the city. They support programs via an array of services, including individualized coaching, training, facilitated peer support and small group learning, establishing defined quality improvement goals linked to each provider’s unique vision for their program. In addition, they contribute to the development of new resources and support approaches, combining their knowledge of early childhood education and adult learning.

KEY QUALITIES:
- You are a keen observer who responds creatively and strategically to address unique challenges.
- You are committed to self-reflection to enhance your professional growth.
- You are adept at working independently, take initiative and are comfortable with a degree of uncertainty.
- You are passionate about developing solutions that respond to community needs, adapting to meet people where they are and build on what they have.
- You are a leader in the community, have a vision for what ECE should be, and can make your vision a reality.
- You are adept at empowering underserved groups and facilitating their growth into community leaders.
- You are a skilled educator and can facilitate reflective conversations, plan for interactive trainings, help participants develop their own plans and goals, and use a variety of tools to create engaging and valuable experiences.
- You have solid project management skills.

PRIMARY RESPONSIBILITIES:
The Instructional Coach’s core responsibilities are to work in collaboration with our FCC Incubator team and partner agency coaches to build the capacity of FCC educators in developing specific skills and implementing practices that will ultimately lead to positive outcomes for children in their care.

In the context of the responsibility, the Coach will:
- Facilitate training and small group cohorts of FCC educators to foster knowledge of best practices.
- Provide coaching and modeling, integrating observation, reflection, and feedback
- Encourage and support FCC educators to develop goals for program improvement and translate those goals into actionable Quality Improvement Plans that are aligned to Quality Standards put forth by OECE and other Quality Partners.
- Assist FCC programs to understand and engage with community supports; mental health, Inclusion, Help me Grow, Public Health and others
- Support FCC educator’s efforts to interpret assessment and child screening tool data to inform ongoing program improvement
- Design curriculum, training, and resources based on educator needs and linked to system-wide quality improvement goals
- Collaborate with internal and external partners and teams to coordinate services for FCC educators; develop and facilitate linkages to city-wide professional development opportunities
- Participate in professional development opportunities with other coaches, community partners to keep up to date on current standards of best practices.
- Develop and maintain project work plan, budgets and reports to ensure grant requirements are met.
- Gather, track and report data related to the delivery of coaching and professional development entering data into required information management systems and creating quarterly reports for funders.
- Identify and ensure continuous improvement related to internal processes and program design and delivery to improve the value and quality of programming.
- Keep abreast of new developments and evolving best practices related to building the capacity of ECE educators and programs.

REQUIRED QUALIFICATIONS:
- 5 + years’ experience in Child Development, Early Childhood Education, Social Sciences, or related field
- Must be fluent in both written and verbal Cantonese and English
- Knowledge and experience with Family Child Care programs and supports
- Proficiency with childcare assessment tools, such as FCCERS, CLASS, DRDP, an expertise with curriculum development, dual language learning, inquiry-based learning, quality improvement planning, implementation, and systems
- Specialization/certification in Developmental Assessment, Curriculum Development, California CSEFEL/Teaching Pyramid, or Infant Toddler Specialization, e.g., PITC certified
- Demonstrated understanding and high-level experience working with adult learning concepts and strategies, experience developing and delivering training, coaching, and peer learning facilitation for adult learners. Experience with reflective practices, activity-based education, and translating abstract concepts into practical, hands on learning events
- Proficiency with Microsoft Office Suite products including excel and PowerPoint, zoom, and are comfortable with using technology to improve interactions with clients and the processing of forms and documentation.
- Project management skills such as using effective time management tools and processes; ability to plan new projects through to delivery, reflection, and reporting; data entry through to report creation for funders, and overall ability to understand goals and impact and how to create programming that achieves those goals.
- Must have flexibility to work some evenings and weekends
- Must be comfortable, and able to travel within all San Francisco communities (reimbursement provided)
- A background clearance is required

PHYSICAL REQUIREMENTS:
Ability to sit at a desk for extended amounts of time
Ability to stand for extended amounts of time.
Manual dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time.
Physical agility to lift and carry materials, bend, stoop, walk and reach overhead.

COVID Policies
All staff are required to be fully vaccinated (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.

Hybrid Work
This position is 100% remote as the nature of the role requires you to travel within San Francisco communities, working some evenings and weekends as needed. You will need to come into the office 1-day a month. All applicants should be comfortable with both the remote and in office scenarios.

Benefits, and Employee Perks
We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:

Employers paid Medical, Dental, Vision, Life, LTD and AD&D coverage.
Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
401(k) retirement plan with generous 8.5% match.
Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
Generous paid time off (5 weeks of PTO), 14 paid holidays + a floating holiday for your Birthday.
Ongoing training and professional development for all staff.
Tuition Reimbursement.

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement
Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.

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Family Child Care Instructional Coach