ORGANIZATIONAL PROFILE:

For more than 43 million people, blindness is a daily reality; another 295 million suffer from moderate to severe vision impairment. 90% of these people live in low-and middle-income communities where access to eye care is limited and the challenges for those who can’t see are severe. But there is hope: 80% of this burden is treatable or preventable. For example, 17 million blind people could be cured with a 10-minute cataract surgery. Millions more suffer from corneal blindness, which is often preventable or treatable. At Cure Blindness Project, we believe avoidable blindness can – and must – be overcome. For more than 25 years, we have worked alongside a capable network of collaborators to help people around the world retain and regain their sight by developing high-quality, cost-effective eye care systems in underserved areas of the world. With the help of partners in more than 25 countries, Cure Blindness Project has provided more than 1.4 million sight-restoring surgeries and screened more than 14.5 million people to provide care and basic treatments. We’ve trained more than 19,500 eye health professionals and have established 5 eye hospitals. There is more work left to do, but we can overcome the mountain of global blindness, together.

Cure Blindness Project is expanding its team to meet new challenges, scale its work, and broaden its reach. We are seeking individuals who are passionate about changing lives and want to be a part of a team that works together to reach new heights. We want leaders who can aim high, make things happen, and are invested in building a positive team dynamic to bring the work to life.

VISION: A world in which no one is needlessly blind.

MISSION: We enable countries to end avoidable blindness by developing high quality, cost-effective eye care systems in underserved areas of the world so everyone everywhere can regain or retain their sight.

SCOPE OF WORK:

The People Operations Manager is responsible for overseeing all aspects of payroll processing, employee benefits administration, and HRIS system management, while also providing support for general HR functions. This role ensures compliance with federal, state, and local regulations while maintaining accurate and timely payroll operations, benefits management, HRIS data integrity, and supporting the organization's broader HR initiatives.

ESSENTIAL JOB FUNCTIONS:

Payroll Administration

Process bi-monthly payroll for all US-based employees using the organization's payroll system, ADP
Liaise with employer of record (EOR) to ensure payroll is processed for colleagues under contract through EOR, and manage processing for any personnel engaged through independent contractor
Collect, verify, and input time and attendance records
Calculate wages, bonuses, reimbursements, and deductions
Maintain payroll records and documentation in compliance with recordkeeping requirements
Process payroll tax deposits and filings (federal, state, and local)
Prepare and distribute W-2 forms and other year-end tax documents
Reconcile payroll accounts and resolve discrepancies
Stay current with changing payroll tax laws and regulations

Benefits Administration

Manage employee benefits programs including health insurance, dental, vision, retirement plans, and other voluntary benefits
Coordinate open enrollment periods and ensure timely employee communication
Process benefits enrollments, changes, and terminations
Serve as the primary liaison between employees and benefit providers
Reconcile monthly benefits invoices and resolve discrepancies
Administer leave programs including PTO, FMLA, disability, and other leaves of absence
Prepare benefits reports for management and board review
Research and recommend competitive benefits packages within budget constraints

HRIS System Management

Serve as primary administrator for the organization's HRIS platform
Configure and maintain the HRIS system to support organizational needs
Develop and maintain employee and manager self-service capabilities
Build and maintain automated workflows for HR processes
Create and manage system permissions and security protocols
Conduct regular audits of HRIS data to ensure accuracy and completeness
Develop and run standard and custom reports from the HRIS
Manage system updates and coordinate with IT on integration requirements
Train staff on HRIS functionality and provide ongoing user support
Research and implement system enhancements to improve efficiency
Document HRIS processes, procedures, and configurations
Serve as primary contact with HRIS vendor for support and troubleshooting
Lead HRIS-related projects and potential system migrations

HR Generalist Duties

Assist with onboarding processes including background checks, e-verify and new hire paperworks
Support the development and maintenance of employee personnel files
Coordinate performance review processes and maintain related documentation
Provide guidance on HR policies and procedures to employees and managers
Assist with updating and maintaining the employee handbook and HR policies
Support employee relations issues and conflict resolution as needed
Help coordinate staff training and professional development initiatives
Participate in employee engagement, recognition and retention activities
Support workplace safety and compliance with OSHA regulations
Assist with workforce planning and organizational development projects
Manage HR-specific vendors

Compliance & Reporting

Maintain compliance with federal, state, and local payroll, wage, and hour laws
Ensure proper classification of employees (exempt/non-exempt, contractor/employee)
Keep current with employment law changes and ensure organizational practices remain compliant
Maintain accurate records for auditing purposes
Generate standard and ad-hoc reports for management and board review
Provide data for annual budgeting and financial planning processes
Assist with annual financial audits related to payroll and benefits
Ensure HRIS data management complies with privacy regulations and best practices

Employee Support

Respond to employee inquiries regarding payroll, benefits, HRIS, and related HR matters
Provide new employee orientation on payroll procedures, benefits programs, HRIS access, and company policies
Create and update documentation for payroll, benefits, HRIS, and HR processes
Develop and deliver ongoing training on payroll, benefits, HRIS, and HR systems as needed
Serve as a resource for employees seeking information about company policies and procedures

QUALIFICATIONS

We are seeking a candidate who is passionate about our mission and brings the required skills and experience to lead this important function. The profile of a successful candidate will include the following attributes, with reasonable accommodations made to enable individuals with disabilities to perform the essential functions:

Bachelor's degree in Human Resources, Finance, Accounting, or related field, or commensurate experience
3-5 years experience in payroll and benefits administration, preferably in the nonprofit sector
2+ years of HR generalist experience
2+ years of HRIS administration experience
PHR/SHRM-CP certification preferred
Strong technical aptitude and experience with HRIS platforms (e.g., Workday, ADP, Paylocity, Paycor, BambooHR - ADP preferred)
Experience with system implementation, configuration, and reporting
Knowledge of database management and data integrity principles
Strong analytical skills and attention to detail
Experience with nonprofit-specific compliance requirements
Excellent attention to detail and high degree of accuracy
Strong organizational and time management skills
Effective written and verbal communication skills
Ability to maintain confidentiality of sensitive information
Understanding of employment laws and regulations

Physical requirements:

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at a time

To Apply

Open to remote work. We invite qualified candidates to submit a resume and cover letter. Please send materials via email to: jobs@cureblindness.org

Cure Blindness Project encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.

Cure Blindness Project

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People Operations Manager, Payroll & Benefits