Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.

What We Offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Paid Time-Off

Compensation: $90,000-110,000

Position Summary:

Falck US is seeking a highly skilled and technical Systems Integrator to join our Digital Technology team. This role is essential for developing, managing, and maintaining integrations between various SaaS platforms and internal systems. The ideal candidate will be proficient in coding, building APIs, and working closely with Application Engineers and Solution Architect to support ongoing integration needs and customizations. This individual will also capture business requirements, write technical specifications, and ensure all integrations, including middleware, are well-documented and mapped.

Key Responsibilities:

API Development & Integration: Design, develop, and maintain APIs to facilitate seamless integration between various SaaS platforms and internal systems. Experience with Middleware (i.e. CPI, Dell Boomi...) , REST, SOAP, JSON, and XML is essential.

Collaboration: Work closely with Application Engineer to understand integration requirements, support ongoing integration needs, and implement customizations as needed.

Requirements Gathering: Capture business requirements from stakeholders and translate them into technical specifications.

Technical Documentation: Clearly and systematically document all integrations, including system mappings, data flows, and API specifications.

Healthcare Systems Familiarity: Understand and work with common healthcare systems and API data fields, such as HL7, FHIR, EHR, EMR, and patient management systems.

Performance Optimization: Continuously monitor and optimize the performance of integrations to ensure efficiency and reliability.

Troubleshooting & Support: Provide technical support for integration-related issues, troubleshoot problems, and implement solutions promptly.

Compliance & Security: Ensure all integrations comply with Falck's security policies and industry regulations, particularly those related to healthcare data privacy and security.

Training & Mentorship: Train and mentor junior team members and business users on integration best practices and technologies.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Minimum of 5 years of experience in a similar role, with a strong background in API development and systems integration.

Technical Skills: Proficiency in coding languages such as Python, Java, C#, or JavaScript. Experience with integration platforms and tools like MuleSoft, Dell Boomi, or similar.

Healthcare Systems Knowledge: Familiarity with healthcare systems and standards, including HL7, FHIR, EHR, EMR, and patient management systems.

Project Management: Strong project management skills with the ability to lead and manage multiple integration projects simultaneously.

Communication: Excellent verbal and written communication skills, with the ability to effectively interact with business users, technical teams, and stakeholders.

Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving integration issues.

Certifications: Relevant certifications in API development, integration platforms, or healthcare IT are a plus.

Preferred Qualifications:

Experience with specific SaaS platforms used at Falck US.

Familiarity with ITIL practices and principles.

Knowledge of data privacy regulations and compliance standards, particularly in healthcare.

Why Join Falck US?

Make a meaningful difference in people's lives during their most challenging moments.

Opportunity to work with cutting-edge technology and innovative solutions.

Collaborative and dynamic work environment.

Competitive salary and benefits package.

Professional growth and development opportunities.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck USA

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