Job Title: Data Analyst

Reports to: Grant Compliance Manager

Education Requirement: High School Diploma

Experience Required: Client database and CalAIM knowledge desired, one year of analysis or analytics preferred

Position is: Non-Exempt, Full Time (36 hours/week)

Pay rate: $24-28 per hour, depending on experience

Job Summary:

This position performs data entry, analysis, and reporting in the CiviCore and Homeless Management Information System (HMIS) for Families Forward programs, including those under the CalAim initiative. This position prepares monthly reports for all housing and homeless prevention programs as requested by Grant Compliance Manager. Under the supervision of the Grant Compliance Manager, this position works with program staff to develop processes to ensure the timely, high quality, and streamlined collection of program data. This position is an active member of the Data and Compliance team and supports all data and compliance functions, including audit, monitoring, and process and program evaluation.

Essential Job Duties:

Rapid Rehousing & Prevention Data Entry, Quality, and Reporting (45% of time spent)

Review check list for Client Packet completeness and quality standards and audit during initial family visit, communicating missing items to Case Management.
Verify that proof documentation match information client supplied on agency forms.
Generate additional required documents such as income calculation worksheets, income category classification, HMIS reports, and homeless certification as needed.
Process client files, reviewing data for inconsistencies and errors using standard data entry procedures.
Enter program data on a timely basis with responsibility to verify, correct, delete data, or combine data from several sources, proactively request additional information for mandatory documents that are incomplete.
Communicate with Case Management on ongoing file completion, quality, and timeliness. Flag mistakes, unanswered questions, and inconsistent information for CM to follow up with family.
Maintain a detailed process with staff for delivery of intakes, entries and exits, and annual assessments.

CalAim and Other Data Entry, Quality, and Reporting (30% of time spent)

Responsible for data entry, quality, and reporting for all CalAim participants.
Collaborate with other departments to ensure services are entered and maximum reimbursement is achieved.
Review and submit CalAIM authorization requests accurately capturing data and information for processing.
Maintain current knowledge of CalAIM billing requirements and suggest changes to align with regulations.
Support Counseling and Career Services data entry and reporting.
Support Food Pantry and Seasonal Programs data entry and reporting.

System administration and quality (20% of time spent)

Strictly adheres to HMIS and Agency confidentiality guidelines.
Maintain current and ongoing expertise regarding HMIS data standards and support the implementation of these data standards for HUD funded programs.
Follow strict HUD and County guidelines on quality, timeliness, accuracy and completeness.
Makes data corrections based on monthly quality data reports and project performance reports.
Assist in completing reports for grants, evaluation, and compliance, as needed.

Other duties as assigned (5% of time spent)

Attend program, department, and agency meetings, as required.
Other program duties as assigned.

Job Qualifications:

Experience working with databases including data entry and reporting.
Knowledge of HMIS, CiviCore (NeonOne), and CalOptima Connect preferred.
Must be analytical, highly detailed, deadline driven, and able to enter data with speed and accuracy.
Strong critical thinking, organizational, and communication skills.
Knowledge of correct spelling, grammar, and punctuation.
Must be results driven with strong computer skills (Microsoft Word, Microsoft Excel, and customer database systems).
Maintain valid California Driver’s License and State Mandated Auto Insurance.
Able to take direction, work independently, and proactively.
Ability to be flexible, supportive, and to work cooperatively with co-workers.
Able to maintain confidentiality of client and organizational information.

Benefits

Families Forward is committed to offering competitive compensation, full benefits, and professional development opportunities for our employees. Our benefits package includes medical, dental, and vision; flexible spending account; life insurance; 403B retirement plan; generous time off including paid holidays, vacation, sick time; phone or phone stipend; and a variety of other benefits to support our employees.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Expected hours: 36 per week

Benefits:

403(b)
403(b) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid holidays
Paid time off
Parental leave
Vision insurance

Schedule:

Monday to Friday

Work Location: In person

Families Forward

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