FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year.

We Have….

A strong FedEx brand consistently ranked among the world’s most admired and trusted employers.
A top notch leadership team with the experience needed to grow and develop your career.
An open mind for new ideas and creative methods.
A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

General Summary….

The Manager, Continuous Improvement Programs is responsible for the strategy, development and implementation of training programs to support the Company’s strategic initiatives.The position manages staff to educate, train, motivate and direct cross-functional teams to desired results through skillful application of Six Sigma, QDM and Lean Methodologies.The position is accountable for conducting, coordinating and managing Six Sigma, QDM and Lean technologies to employees throughout the organization.

This position will be responsible for…..

Manages at least 2 full time exempt direct reports.Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
Develop long-term Continuous Roadmap
Set improvement targets for the industry verticals and functional departments.
Ensure QDM initiative inclusion within the roadmap
Advocate use of QDM tools and methodologies
Consult with field and operations on CI needs/projects.
Facilitating project identification and completion with Champions, Process owners and project teams.
Leading detailed process analysis using statistical tools.
Performing the following internal consulting services to the satisfaction of our clients: Process mapping, Value stream mapping, process design, methods development, establishing performance standards/metrics, ROI analysis and project management.
Stimulating management thinking by tactfully challenging conventional wisdom through demonstration of the application of Lean. Providing guidance and knowledge to lead the change.
Utilizing Six Sigma and Lean to lead and execute high impact process improvement projects.
Presenting data and solutions to Customers, both internal and external.
Reviewing logistics operations, documenting product and information flow in current operations using tools including value stream maps, process flow diagrams and AutoCAD drawings; reviewing order volume and storage volume data to support operational decisions.

Qualifications - External

You might be a great fit if….

Education/Experience

Bachelor’s Degree in related field and 8+ years of relevant experience.
In lieu of degree, high school diploma or GED and 10+ years of relevant experience.
Knowledge of or experience with conveyance, automatic sortation equipment, material handling equipment, and product storage systems a plus.
Fluency with Microsoft Office.
ASQ quality certification preferred.
PMP® Certification is preferred.
Ability to develop and present solutions that add value to the customer (external or internal).
Experience developing productivity metrics and reporting tools.
Ability to identify, design, and develop engineering tools.
Excellent written and verbal communication skills.
Strong team player.
Combination of office and on-site work with significant travel within North America (additional international travel may also be required)

Qualifications - External

Physical/Cognitive Requirements

With or without accommodation:

Ability to follow policies and procedures.
Ability to read, write and interpret information.
Ability to add, subtract, multiply and divide.
Ability to use hands to manipulate, handle, or feel.
Ability to sit/walk/stand for up to 8 hours per day.
Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus

Working Conditions

Work is performed in a general warehouse environment on a concrete surface with adequate lighting.Temperatures can be very hot during the summer months and very cold during the winter months.Workspace can be very dusty and occasionally noisy due to traffic of motorized vehicles operating.

Disclaimer

The above information is only an illustration of the general nature and level of work performed by the employee within this classification.The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between The Company and employee and is subject to change by The Company as the needs of The Company and requirements of the job change.

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment.

** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience.

FedEx Supply Chain

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Continuous Improvement Manager