Position: Store Supervisor
Department: ReStore
Reports to: Store Manager
Status: Full-time; Hourly
Level: B
Compensation: $19.13 to $22.74 per hour; See Starting Salary Expectations section below.

About Us:

At Habitat for Humanity Portland Region, we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International, a global home-building movement and top private home builder in the country.  
 
We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward. 

Habitat for Humanity Portland Region operates out of two offices (Hillsboro and NE Portland), three brick and mortar stores (Beaverton, Gresham and Portland), one warehouse (NE Portland), and construction sites in east and west Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Please visit our website and social media pages to learn more.  

Note to Candidates:

We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we removed educational and experience minimum requirements to focus on candidates’ abilities to excel based on the position’s responsibilities. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.  

How to Apply:

Submit the following materials at: habitatportlandregion.org / about / careers

*Cover letter addressing how your personal and professional experiences have prepared you for this position.
*Resume
*Three professional references

Employment is contingent on passing a background check.

Position Overview:

The Store Supervisor monitors, anticipates, and prioritizes daily maintenance of the sales floor, receiving areas, break room, restrooms, and outdoor public areas. Responsibilities also include planning and delegation of tasks, ensuring a clean and safe environment, engaging and directing staff and volunteers, and working with management to fulfill all aspects of day-to-day operations as directed. Store Supervisors are expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with staff, volunteers, and customers.

Responsibilities:

*Collaborate and plan daily with store leadership team
*Plan and prioritize daily maintenance tasks for sales floor and receiving areas
*Continually produce and maintain creative, interactive, and well merchandised displays
*Maintain safety and cleanliness of receiving dock, sales floor, break room, restroom and outdoor areas, ensuring a safe and welcoming retail environment
*Delegate daily tasks to assist staff and volunteers
*Train, onboard, and develop volunteers to complete tasks and support them with regular reviews and follow-up
*Greet and assist customers and donors in the store and receiving dock, including loading and unloading, measuring and answering questions
*Cashier and manage opening and closing of store
*Assist donation pick-up drivers with residential and business pickups as needed; this can be included in the team member's weekly schedule
*Other duties as assigned

Required Knowledge, Skills, and Experience:
*1+ year customer service experience
*1+ year staff management experience
*Ability and desire to work as a team with staff and volunteers, following the lead and direction of leadership
*Knowledge of site oversight, management, and maintenance
*Ability to supervise and guide staff and volunteers
*Time management and work-load efficiently skills, including timely arrivals and reporting hours as well as management of donation flow urgency
*Knowledge of, or ability to learn, safe and appropriate tool and equipment use, such as a forklift, pallet jack, and dolly
*Knowledge of communication tools, such as telephone, email, and 2-way radio
*Adaptable to a changing work environment
*Desire to learn new operations skills as the program develops
*Ability to take a leadership role as needed

Preferred Knowledge, Skills, and Experience:
*Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
*Experience volunteering and/or managing volunteers
*Bi-lingual in Spanish

Work Environment and Physical Demands
*This job operates in an open, warehouse retail environment
*This position is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
*This employee must frequently lift, move, and/or load items over 50 pounds with mechanical assistance and/or a team lift

Schedule
*40 hours a week, includes weekends
*Current store hours: 10am-6pm Wednesday – Monday, 11 am – 5pm Tuesday

Starting Salary Expectations:

Minimum $19.13/hour to wage range midpoint of $22.74/hour. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity. The full wage range is $19.13/hour to $26.78/hour.

Benefits:

We offer a comprehensive benefits package that includes:
*Health insurance (medical, vision, alternative care, prescription)
*Health reimbursement arrangement (HRA)
*Dental insurance
*Generous paid time off
*3% matching 403(b) retirement plan
*Flexible spending accounts
*Short-term & long-term disability insurance
*Life insurance
*Employee assistance program
*And more!

Habitat for Humanity Portland Region hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive. Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

Note:  This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee.  Nothing herein shall be construed as a contract of employment, expressed or implied.  All employment is terminable at will, with or without cause. 

Habitat for Humanity Portland Region

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