Customer Service Representative
Location: Sacramento, CA
Salary Range: $17 - $22 per hour

Position Summary: We are looking for a self-motivated Customer Service Representative who excels in providing exceptional customer service and has strong follow-through capabilities. This full-time position offers a competitive salary and a comprehensive benefits package.
What’s In It For You:
• Impactful Work: Be part of a team that values quality and craftsmanship, making a tangible difference in the community.
• Collaborative Environment: Work with a group of people who care about each other and enjoy collaborating.
• Professional Growth: Opportunities for ongoing training and development to enhance your skills and advance your career.
• Comprehensive Benefits: Enjoy paid time off, paid holidays, medical, dental, life insurance, and a 401(k) plan.
• Work-Life Balance: We value the well-being of our employees and strive to provide a supportive work environment.
Key Responsibilities:
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Process orders, returns, and exchanges efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction and smooth operations.
• Follow up with customers to ensure their needs are met and to gather feedback.
Qualifications:
• Prior experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and follow-through capabilities.
• Self-motivated with a positive attitude and a willingness to learn.
• Ability to work effectively in a team-oriented environment.
How to Apply: If you are passionate about providing excellent customer service and want to be part of a company that values its employees and community, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for Keystone Door and Building Supply.

Keystone Door & Building Supply

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Customer Service Representative