The Facility Maintenance Manager is responsible for all shifts and teams that support the facility services from KPI contractually. Role is primarily responsible for overall safety and execution of work within the site. You will be highly organized, results driven, and will be keen to grow expertise within their role. You will be a strong communicator, collaborating cross-functionally within MHS to lead and drive the implementation of customer asset replacements and enhancements. You will be a strong problem-solver, forward-thinkers, and creative partners, always improving practices to bring the strategy of KPI and our Maintenance Program expertise.

As a Facility Manager, you will collaborate with teams to identify risks and issues and report on status to customers and internal department leadership and stakeholders. You will be responsible for all aspects of designated team's initiatives, including execution of scope and specifications for the contract, working cross-functionally with the customer team, end to end scheduling, budget management, and directing actions of technician teams that conduct support of programs in the customer site.

Management of Support documentation, Root Cause Analysis reviews, Incident Resolution Management and Escalation, Schedule Compliance and contractual Key Performance Indicators. You will oversee technician career training and reviews, Supervisor Training and reviews, other site and customer specific functions as needed to support the Lifetime Services organization, creating a working schedule that supports their team's work life balance and training needs.

The ideal candidate will have 5+ years as a Maintenance Supervisor or Lead. 5+ years electrical and mechanical work experience with drawings, system integrations, new technology planning, training, and implementation. Experience in manufacturing, assembly, LGVs, AMRs, or material handling are a plus.

Requirements
• BA or BS in Engineering, Management, or relevant equivalent work experience.
• 5 years experience in at least 5 of the following areas:

o AMR, AGV, SDV installation, configuration and service

o Facilities management

o Parts management

o Project Management

o Leadership and Mentorship programs

o Analytics and reporting management or generation
• Clear and effective communication style that builds client's trust and satisfaction.
• Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information.
• Must be a self-starter, well organized, and be able to work independently without on-site supervision.
• Involves frequent contact with employees and the management team.
• Work involves frequent change in activities and priorities.
• Understanding and experience in administering a Preventive Maintenance Program.
• MS Office tools and applications (SharePoint, Teams, Office, etc).

Supervisory Responsibilities

This can vary based on region and customer base in the area however, ideally, would have fewer than 8 direct reports. Responsible for the following:
• Employee time cards and expense reporting.
• Budget management based on contractual obligations.
• Schedule management for all direct reports and site level schedules.
• Establishing and conducting all customer monthly review meetings, support of QBR and ABR with customer team and internal leadership tram.
• Hours review and analysis with the contract management team for invoicing.
• Quarterly and annual review process and career progression for all direct reports.

Report from the CMMS to the customer and Director of Field Services on the following KPIs:

- PM Completion

- PM Compliance

- Equipment Uptime

- Root Cause Analysis

- Labor Allocation

Perform root-cause analysis on asset failures with goal to prevent reoccurrence.

Training of Resident Maintenance Team on support, recovery, and maintenance of site assets.

Assist clients with parts orders, consumables, repair and return of defective parts, warranty services and requests for information pertaining to their systems.
• Must be local to facility managed
• Ability and willingness to work on-call hours including weekend, night, and/or holiday work including management of escalated call bridges and escalation to internal stakeholders.
• Ability to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces, and able to be lift, PIT, and GMP certifications.
• Work requires ability to identify and distinguish colors, depth perception, eye-hand coordination and manual dexterity.
• Must have a valid driver's license and safe driving record.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Health Care Concierge Service

401(k) Retirement Plan (Pre-tax & Roth)

Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability

Voluntary Life & AD&D Insurance

Voluntary Accident, Critical Illness & Hospital Indemnity Insurance

Pet Insurance

Milk Stork Program

Wellness Program with gift card redemption and wellness challenges

Paid Time Off (Vacation, Sick & 10 Holidays)

Training & Development
KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

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Facility Maintenance Manager