Location: North Hollywood, CA
Employment Type: Full-Time
Hours: Monday – Friday, 8:00 AM to 5:00 PM

About Us:
LA West Collision Center is a trusted and professional auto body repair facility dedicated to providing exceptional service to our clients. We are looking for a bilingual receptionist who speaks fluent Spanish and English to join our team and support our daily operations.

Job Description:
As a Bilingual Receptionist, you will be the first point of contact for customers, ensuring excellent communication and support. You will play a key role in coordinating with insurance companies, scheduling inspections, and following up on payments to keep the repair process running smoothly.

Responsibilities:

Answer incoming phone calls and assist customers with inquiries.
Make follow-up calls to insurance companies regarding claims and approvals.
Schedule vehicle inspections and coordinate appointments.
Follow up on payments with insurance companies and provide status updates.
Maintain accurate records and documentation in our system.
Provide excellent customer service to all clients.
Requirements:

Fluent in Spanish and English (both written and verbal).
Prior experience as a receptionist in a body shop is highly preferred.
Strong phone etiquette and communication skills.
Ability to multitask and manage time effectively.
Basic computer skills (Microsoft Office, email, etc.).
Friendly, professional demeanor with strong organizational skills.
Benefits:

Competitive pay (based on experience).
Full-time schedule with room for growth.
Supportive and dynamic work environment.
If you are detail-oriented, bilingual, and have prior experience in a body shop environment, we encourage you to apply today!

How to Apply:
Please submit your resume via Indeed. We look forward to hearing from you!

LA West Collision Center

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Bilingual Receptionist (Spanish/English)