Requisition Name
Senior Deal Desk Analyst

Requisition No
VN482

Employment Type
Full Time

Location
Irvine, CA; New York, NY; Remote

Job Description

At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience is the foundation upon which we operate and connect with our customers and the communities in which we work.
With our expertise, we are producing the best available data, workflow tools, technology, and analytics to support everyone making a real estate decision. There has never been a better time to make an impact and we invite you to join us on this journey.
LightBox is a leading provider of data and workflow solutions across commercial real estate and location intelligence. Our solutions deliver the depth, speed and accuracy that enable insights to over 50,000 brokers, 1,000 banks and lenders, 1,000 law firms and 5,000 environmental consulting and engineering firms.
Position Overview
We are seeking an experienced and dynamic Senior Deal Desk Analyst to join our team. This individual would play a crucial role in supporting the growth and retention of the LightBox business. The role is pivotal in shaping all aspects of deal management strategies and process and requires a high level of expertise in complex deal structures.
You will work closely with sales, legal, and finance teams to ensure that deals are structured correctly, in compliance with policy, and aligned with company goals. This role requires a deep understanding of deal structure and a proven track record in deal management. Additionally, this role will be pivotal in shaping the policies and procedures of the overall contract process, and proactively identifying patterns and activity within our commercial contracting process that can be standardized and automated. In this capacity, the individual will work closely with the product lead for LightBox internal systems, including Salesforce and finance applications, to improve straight through processing of deals.
What you will do and achieve

Review and analyze complex customer contracts and custom, non-standard deal structures to ensure compliance with company policies (commercial, finance, and legal) and alignment with company growth and profitability objectives
Act as the point of contact for escalations and complex deal approvals, working closely with cross-functional teams to resolve issues
Establish regular operating cadences with the appropriate senior leadership teams to understand the pipeline of complex deals and discuss potential issues in advance
Continuously assess and improve sales processes related to deal management and pricing to drive efficiencies and standardization
Highlight deal trends/patterns and analyze pricing data to identify areas of opportunity and efficiency for LightBox
Collaborate with internal system teams to prioritize system enhancements that will simplify and expedite contract processes while maintaining compliance
Reduce contract errors and amendments by identifying the root cause of errors and creating processes / training to prevent issues upfront
Partner with sales teams to understand pain points in contract processes and partner with finance teams to develop solutions to expedite, within the parameters of internal policy
Create reports and dashboards to provide transparency into timeliness of deal approval, deal trends, and other relevant insights

This is an exempt within the $80,000 - $130,000 range based on a 40-hour work week.
Who you are

Education

Bachelor's degree in business, finance, operations, or a related field.

Experience, Key Knowledge, and Skills

Substantial experience in a senior deal desk or revenue/sales operations role within a B2B SaaS business
Experience with Salesforce and CPQ and proficiency in data analysis tools, including Excel
Advanced financial acumen and the ability to analyze complex deal structures.
In-depth knowledge of contract management

Core Competencies

Proven leadership and experience in working across multiple functional areas
Exceptional communication and interpersonal skills for collaboration across teams.
Strong organizational skills and the ability to manage multiple complex tasks concurrently
Excellent documentation skills and strong attention to detail

LightBox's Diversity Commitment
LightBox is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We believe in unity in diversity and offer a collaborative work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support, recognize, and embrace our differences.

This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee's only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.

This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.

LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.

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Senior Deal Desk Analyst