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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Partner Operations Specialist (Permanent Work from home) to join our team in Manila.

In this role, you'll play a key role in analyzing data, forecasting trends, reporting insights, and refining technical processes as our organization evolves. You’ll focus on spotting and implementing process improvements, keeping data accurate through regular cleanup and segmentation, and helping keep projects on track by managing tasks, documentation, and meetings across teams. We’re looking for someone who loves problem-solving and is excited to build their technical skills. The ideal candidate for this role has an eye for detail and is able to work well both independently and with others. If you're motivated by getting things done and seeing the impact of your work, we’d love to meet you!

What you’ll be doing:

Support the Partner Operations team in streamlining sales processes by eliminating bottlenecks and inconsistencies to boost productivity across sales.
Keep Partner Operations policies, processes, and project updates well-documented and up-to-date, ensuring easy access for all team members.
Help coordinate cross-functional projects, including managing project documentation, tracking tasks, and organizing and documenting meetings.
Keep internal data accurate and organized by regularly cleaning, segmenting, and aligning information used by customer-facing teams.
Manage essential reports, handle ad hoc list requests from Salesforce, and provide backup support for reporting needs as required.
Assist with the administration of Salesforce, Outreach, and other tools, and help prioritize projects related to these tools.

What you need to bring:

We're looking for a candidate who has experience with the following:

Familiarity with sales processes and operations in a SaaS organization.
Previous experience with a CRM, Excel/Sheets, and other Partner Operations tools/systems (we use Salesforce, Outreach, and Gong, but experience with all isn’t required).
Knowledge of analytics, including both interpreting and creating reports.
Excellent communication skills.
Ability to think strategically, juggle multiple projects, coordinate details across teams, and meet deadlines.
Solid technical and non-technical problem-solving and organizational skills.

Our hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!

What’s in it for you?

Come live the Lightspeed experience...

Ability to do your job in a permanent work from home environment;
Genuine career opportunities in a company that’s creating new jobs everyday;
Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy and healthy:

Market-leading salary package
Permanent work from home setup
Coworking space available, if needed
We follow the PH holidays!
Benefits you can enjoy from day one:
- HMO for you and your 2 dependents (Maxicare)
- 15 Vacation leaves
- 10 Sick leaves
- Government Mandated Benefits
- Reimbursable FoodAllowances of 1000PHP per month
- Health and wellness benefit of 7500PHP per year
- Free LinkedIn Learning License
- Free access to Mental Health support and coaching services
Opportunity to grow your career in a company that values internal mobility
Exciting online and in-person events hosted regularly by our Manila Culture Club

Not yet convinced?

For honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website, LinkedIn, and Youtube pages. We’re an open book!

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.

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Partner Operations Specialist (Permanent Work from home)