Position Summary

The Epic Certified Sr. Systems Analyst will build, support, optimize and maintain the Epic electronic health record. This role will work closely with clinicians and providers to enhance and optimize the clinical and financial workflow and processes using appropriate automated system solutions. The ability to maintain and implement new functionality, system upgrades and enhancements is required. The role requires a blending of technical skills with a reasonable comprehension of the operational department and their information systems tools and requirements. In addition, this role provides analytical expertise to information systems end users with the overall objective of improving the use of application systems functionality (e.g., enhance workflow, optimize business processes and identify appropriate systems solutions).

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Oversees and directs small to medium scale or cross functional projects. Develops project plans and timelines and coordinates resources to complete tasks.

Identifies opportunities to leverage technology and application functionality to improve and business practices and functionality

Develops and documents system requirements and specifications for enhancements and change requests

Responsible for verification that application coding meets the customer needs and agreed upon specifications with minimal defects

Identifies application and project issues. Develops and maintains issue list to ensure ownership. Documents mitigation and closure to issue.
Serves as a liaison between end users, IT, and software vendors to align technology to operational business processes
Communicates all necessary application changes, enhancements, and procedures to all necessary department teams.
Performs analysis of new release/upgrade functionality to determine impact to user workflow

Responsible for application documentation for workflow, enhancements, upgrades and testing to include test scripts, scenarios, and test planes for new functionality and performs testing to identify issues or bugs and remediates issues

Assists team lead/manager in the training and development of new Analyst

Develops project schedule/timeline for request for service and project and communicates to project team.
Performs other duties as assigned

Minimum Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

Minimum 2 years' experience within a relevant business department and 4 years Epic application Analyst experience

Active Epic certification in one or more Epic application modules

3-4 years of experience in Information Technology. Healthcare experience preferred. Project management, computer skills, Microsoft Office, verbal and written communication skills. Knowledge of healthcare regulatory requirements

Education

Bachelor's degree from a 4-year college or university

Supervision Received

Supervision is received from a department manager.

Supervision Exercised

None

Equipment to be Used

Must be able to operate computer and other office machines such as fax, calculator, telephone and so on.

Typical Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent mobility and/or sitting required for extended periods of time. Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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