Professional Cleaning Systems is a full service commercial janitorial company located in Campbell, CA.

We have been servicing Bay Area businesses for over 25 years. We service a wide range of facilities including high-tech companies, medical facilities, property management companies, small and large commercial buildings, private schools, churches, etc.

PCS provides stable employment in a pleasant and professional work environment. Our company culture promotes efficiency, professionalism and teamwork.

JOB DESCRIPTION
PCS is currently looking for Administrative Support for our Operations/Account Management Departments. The ideal candidate must have excellent interpersonal and communication skills, strong computer skills, and be able to represent our firm in a highly professional manner. The candidate selected will have the opportunity to learn various areas of the business and grow within the company, depending on their individual strengths.

REQUIREMENTS
• Minimum of 5 years of experience in a business-to-business industry in California.
• Outgoing, responsive and eager to learn
• High level of organization and attention to detail
• Fluent in English/Spanish – both written and verbal.
• Excellent communication skills - both written and verbal.
• Excellent interpersonal skills.
• Strong computer skills with proficiency in MS Word, Excel, PowerPoint, FileMaker.
• B.A. degree required.
• California Driver’s License – Good DMV record.

RESPONSIBILITIES
• Work in collaboration with the Operations/Account Management Team to schedule, confirm and implement services.
• Maintain effective communication with existing customers to ensure all janitorial needs are fulfilled and successfully implemented.
• Communicate with janitorial staff to transmit customer messages on service changes, extra requests and get janitorial staff feedback.
• Provide administrative support to the Operation/Account Management Teams, including
• Answer phones
• Update information across all internal platforms
• Communicate complaints and requests to janitorial staff
• Confirm services with customers

IDEAL ABILITIES
• Strong ability to communicate clearly and effectively, in person and over the phone.
• Good listening skills with the capacity to follow instructions and work independently.
• Quick thinker with the ability to analyze information and make good decisions.
• Team collaborator with initiative, enthusiasm and good work ethic.
• Ability to work in a fast-paced environment.
• Positive attitude and a professional demeanor when interacting with employees, customers and vendors.

Professional Cleaning Systems, Inc.

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