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Job Title: National Sales Director

Location: Remote

FLSA: Exempt

Company Overview:

Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Company Culture:

At Safe-Guard, we believe that our success starts with our people. Our culture is built on a foundation of shared values that guide everything we do, from how we serve our customers to how we collaborate with one another.

We are dedicated to holding ourselves accountable and delivering results with integrity in every action we take. Our commitment to diversity is reflected in the unique perspectives and backgrounds of our team members, which drive innovation and creativity throughout our business.

We prioritize our customers, always seeking first to understand their needs and delivering tailored solutions that exceed expectations. As leaders, we strive to inspire and uplift those around us, cultivating a positive environment where every voice is heard, and collaboration is key.

We never stop learning. By continuously pursuing growth and knowledge, we stay ahead of the curve in our industry and ensure that every team member has the opportunity to thrive.

Job Overview:

As the National Sales Director, you will be responsible for proactive relationship management in addition to the profitable growth and retention of an assigned book of business. The National Sales Director actively collaborates with business partners to ensure smooth implementation and exceptional customer service for our clients. This position will manage Safe-Guard's teams of regional and OEM account specific sales, product and training professionals.

The selected individual will be the primary driver of client satisfaction, account and business development, product penetration, and overall sales operations efficiency across all product lines. Key attributes required include excellent senior level client communication capabilities, strong team leadership skills, an ability to understand clients' needs and craft custom solutions, and the adaptability and personality to drive results across internal departments.

Role Responsibilities:

SERVICE

Partners with implementation team to ensure timely and smooth installation of new client relationships.
Demonstrates responsiveness to ensure prompt resolution of issues as they arise; facilitates resolution of customer service issues with aligned service teams; proactively anticipates and diffuses situations, resolving prompting by utilizing all appropriate resources as needed.
Effectively analyzes data available via reporting tools to best provide summaries and trends for clients and to support renewal positioning.

RELATIONSHIP MANAGEMENT

Builds and fosters relationships with assigned client book of business; develops customer specific business plans, including upsell and renewal strategies, identifies threats, and outlines areas of opportunity.
Collaborates with field partners to drive new business growth in alignment with regional goals; actively participates in new business acquisition (including requests for proposal, best & finalist presentations, etc.).
Completes a minimum of semi-annual or quarterly face-to-face meetings with customers and/or agents, as directed by manager and based on client needs; delivers financial results and renewal positions to clients and producers within deadlines; engages senior leadership, as appropriate, to strengthen customer relationships.
Collaborates with business partners such as Sales, Underwriting, Claims, etc. to proactively develop renewal strategies, understanding case profitability, market pressures, service issues and long-term opportunities; supports renewal activities in partnership with the field partners and operations.

BUSINESS DEVELOPMENT

Proactively develops and maintains an individual business plan outlining strategy to meet goals; creates and maintains market strategies and plans for assigned book of business.
Ability to identify opportunities for growth; mines book of business to identify opportunities such as new lines of business, increased market penetration, product design changes and increased growth opportunities to upsell and cross sell with clients.
Develops and implements strategies on all identified growth target cases, engaging the necessary Sales and Underwriting partners as needed.

COMMUNICATION

Conducts all internal and external business communications with a high degree of professionalism to foster effective business partnerships.
Regularly communicates value propositions with customers; provides regular updates on enhanced services provided.

INTERNAL LEADERSHIP

Develop, train and mentor a team of sales managers, product managers and trainers to maximize their contributions and achieve growth and financial targets.
Interact with sales, marketing and strategic customers to identify needs and spearhead projects that will bring value to client relationships.
Implement client specific sales plans and work closely with marketing on the development and execution of these plans.
Ensure resources are focused on priority product offerings and strategic customers through effective leadership and prioritization of projects and initiatives.
Accountable for assigning and tracking sales targets for all direct reports.

Job Requirements:

Bachelor's degree or equivalent work experience
5+ years of national or regional account management experience preferred.
3+ years of industry experience in OEM Automotive Services, Insurance, Warranty, or Third-Party Administration is strongly preferred.
A demonstrated track record of consistently meeting and/or exceeding multi-region performance expectations.
Demonstrated skills in team leadership coupled with strong relationship building, negotiation, presentation, and communication skills.
Proven and measurable sales or account management leadership and motivational skills/results while leading a field team composed of 5+ members.
Strong problem solving and analytical skills.
Familiarity/Understanding of automotive warranty industry in order to drive projects and outcomes across various departments such as claims, underwriting, technology solutions, etc.
Flexibility to travel approximately 50%.

#LI-Remote

Growth Potential:

At Safe-Guard, your career is what you make it. We're looking for energetic, entrepreneurial, and empathetic individuals who are ready to take their careers to the next level. Here, you'll have the freedom to explore new ideas, push boundaries, and make an impact from day one.

We believe in empowering our team to take ownership of their success, and we offer the resources and support to help you grow. Whether you're passionate about developing strong customer relationships, leading innovative projects, or driving new business, you'll find opportunities to challenge yourself and advance your career.

With a culture that encourages continuous learning and personal development, the possibilities for growth are limitless. If you're looking for a place where your contributions are valued and your career can grow, join us at Safe-Guard Products International, where your potential knows no bounds.

Compensation and Benefits:

At Safe-Guard Products International, we offer a highly competitive base salary complemented by a quarterly bonus potential. Including a comprehensive benefits package designed to support your health, financial security, work-life balance, and career development.

Company Benefits:

Medical, Dental, and Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Plan with Company Match
Company-paid Short-Term and Long-Term Disability
Company-paid Life Insurance
Paid Holidays and Vacation
Employee Referral Program
Employee Assistance Program
Wellness Programs
Paid Community Service Opportunities
Tuition Reimbursement
Ongoing Training & Personal Development
And More!

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Safe-Guard Products International, LLC

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