Overview

The Quality Manager role is responsible for leading and developing the quality team in Tamarac, Florida. This position follows corporate quality policy with the main objective of preventing nonconforming product from reaching customers. The quality manager must accurately maintain, effectively communicate, and drive improvement of the location's quality metrics. The role also ensures the timely communication of supplier corrective action requests (SCARs) and internal quality alerts.

Responsibilities

Exhibit effective communication, critical thinking and problem-solving skills while leading the Quality department toward company goals and objectives
Utilize LEAN - Six Sigma tools to investigate and communicate the problem statement and root cause for customer, internal, and supplier concerns
Actively participate in developing and implementing quick solutions for our customers including the documentation of containment, corrective, and preventive actions
Manage the internal audit system and ensure timely completion of audits. Submit findings and corrective action requests within the quality management system (QMS) software
Lead and develop supplier quality engineer(s) to process SCARs, maintain the critical raw material list, and work with purchasing to review the critical supplier list, schedule supplier visits / audits, and verify corrective actions
Lead and develop quality engineer(s) to automate quality metric dashboards, perform internal audits, and complete root cause investigations
Ensure quality equipment is current, maintained, and calibrated where necessary
Use statistical analysis to complete capability, verification, and validation assessments on internal and external processes and equipment
Measure cost of quality (good vs. bad) and drive a culture of quality focused on being more preventive than reactionary
Focus time and resources to increase first pass yield and reduce scrap
Analyze risk and prioritize tasks to ensure the critical to quality actions are completed on schedule
Build relationships and facilitate data communication between functional groups
Performs other related duties as assigned by management

Qualifications

BS Engineering Degree [Mechanical, Electrical, Chemical, or Industrial]
3-5 years of quality or operations leadership experience
Demonstrated experience working with ERP systems and supporting software [experience with SAP S/4, Cority QMS, and Salesforce preferred]
LEAN Six-Sigma training / certification preferred
ASQ certified quality engineer preferred
ISO internal auditor certification preferred
Weld inspection certification preferred

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what's next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource - our PEOPLE! We invite you to explore our opportunities and grow your career with us.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny's is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Sonny's Enterprises LLC

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QUALITY MANAGER