Position Title: Case Worker

Reports to: Social Service Unit Supervisor, Leonard Covello Older Adult Program

Location: 312 East 109th Street, New York, NY 10029 Status: Full-Time, Monday through Friday (9 am- 5 pm) Compensation: $49,000.00 annual salary

About CBN: Carter Burden Network promotes the well-being of older adults 60 and older through a continuum of services, advocacy, arts and culture, health and wellness and volunteer programs, all oriented to individual, family and community needs. We are dedicated to supporting the efforts of older people to live safely and with dignity.

For further information about CBN, please visit www.carterburdennetwork.org

Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging)

Position Summary: The Covello Older Adult Program is located in East Harlem and occupies a 28,125 square foot building. It is open to anyone over the age of 60, regardless of where they live. The program provides socialization, recreation and education through a wide array of daily activities including breakfast and lunch, exercise and dance classes, health and wellness activities, arts programs, trips and much more.

Case Assistance is offered onsite and by phone, to all members/ participants including our satellite center, Lehman Village. Assistance is offered to those who need help with applying for government benefit programs, advocacy related to housing applications and tenant concerns, navigating the health care system, accessing legal support and connection to mental health and other community resources that will improve quality of life.

Primary Responsibilities:

Maintain an ongoing caseload and appropriate contact as per NYC Aging requirements through office visits, phone calls and interactions throughout the program
Conduct comprehensive assessments , provide supportive counseling and/or crisis intervention and work with clients, families, caregivers, and other professionals in coordinating the care plan
Assess all clients for emergency grant programs and stipendiary grants
Maintain compliance with completing and tracking required case assistance and information and referrals units
Maintain compliance regarding service provision, deadlines, and documentation in preparation for audits
Utilize online platform to maintain detailed client records including case notes, referrals, and client assessments
Collaborate with Supervisor to create an organized and accessible way to store client paper files
Participate in staff meetings, agency events, in-services trainings and conferences as required
Meet with Supervisor once weekly for formal supervision and at other times as indicate
Exhibit awareness of agency and community resources and effectively utilize both in the course of working with staff and clients
Exhibit ability to incorporate Mission Statement philosophy in work with staff and clients
Exhibit ability to work well within agency and engage appropriately with co-workers within the Covello Older Adult Center and other CBN programs
Accept other assignments, as appropriate, to meet the needs of the program and individual clients

Required Qualifications: Bachelor’s degree with relevant experience. The Case Worker should have an affinity for working with older adults, have strong interpersonal skills, and work well with clients and colleagues. They should be good communicators with strong written skills, attention to detail, and a facility with data input. The Case Worker should have the capacity to manage a caseload, meet deadlines and maintain adequate records. Bilingual English/Spanish a must.

CBN offers a generous benefits package for Full Time employees, which includes:

Health and dental coverage with 100% employer-paid options
Generous PTO including 15 vacation days, 4 personal days, and 10 sick days accrued annually, in addition to holidays
Retirement plan with 3% employer contribution plus up to 2% match after one year of service

To apply: Please submit a cover letter and resume to youngy@carterburdennetwork.org

It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status.

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