Job Title: Facility call specialist
Company: Unisource Discovery
Location: Orange County, CA
About Us:
Unisource Discovery is a premier provider of litigation support and legal photocopy services. With our headquarters in Orange County, California, and additional locations in San Francisco and San Antonio, TX, we are committed to delivering exceptional legal support and document management services.
Position Overview:
We are looking for detail-oriented and motivated individuals to join our team as Document Production Specialists. The ideal candidates will possess experience in document management and a strong background in customer service. In this role, you will be responsible for a range of clerical tasks, including scheduling copy times and communicating effectively with clients and facilities.
Key Responsibilities:
• Manage incoming and outgoing phone calls, emails, and faxes
• Maintain clear and effective communication with clients, facilities, and team members
• Schedule appointments and handle document-related tasks efficiently
• Perform general clerical duties, including accessing sites for file downloads
Qualifications:
• A positive attitude with a strong desire to excel
• Excellent organizational and multitasking abilities
• Quick learner with the ability to adapt to new tasks
• Strong written and verbal communication skills
• General computer proficiency, including familiarity with email and word processing software
• Previous experience in customer service
• High level of self-motivation and effective time management skills
What We Offer:
• Competitive salary starting @ $18-$25 per hour depending on experience.
• Opportunities for career growth and advancement
• A dynamic and supportive work environment
How to Apply:

If you are a proactive and committed professional seeking to join a leading company in the litigation support industry, we encourage you to apply. Please submit your resume and a cover letter highlighting your qualifications with the subject line “Document Production Specialist OC.’
Unisource Discovery is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Unisource Discovery

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Facility call specialist