Front Desk Receptionist at Wood Glen Senior Living

Job Overview:
Wood Glen Senior Living is seeking a dedicated and professional Front Desk Receptionist to join our team. As the first point of contact for our residents, their families, and visitors, the Front Desk Receptionist plays a crucial role in maintaining a welcoming and organized environment. We are looking for a candidate who thrives in a fast-paced setting, excels in providing top-notch customer service, and is enthusiastic about being part of a team that supports the well-being of our senior residents. This is a full-time position with working hours from Monday to Friday, 7:00 AM to 3:00 PM. Please note that working holidays is a requirement for this role.

Key Responsibilities:

• Greet and Assist Visitors: Create a positive first impression by warmly welcoming and assisting residents, families, and visitors as they arrive at our community.

• Answer and Direct Phone Calls: Efficiently manage a multi-line phone system, promptly answering calls and directing them to the appropriate department or individual.

• Mail and Packages: Handle incoming and outgoing mail and packages, ensuring accurate distribution to residents and staff.

•Calendar Management: Assist with scheduling and maintaining appointment calendars for meetings, tours, and events.

• Administrative Support: Perform various administrative tasks, including data entry, filing, copying, and document preparation.

• Office Organization: Help maintain a clean, organized, and efficient front desk and reception area.

Qualifications:

Experience: Prior experience as a receptionist or in a similar administrative role is preferred but not required.

Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously.

Communication Skills: Excellent verbal and written communication skills; friendly, approachable, and able to interact effectively with a diverse range of people.

Customer Service: A commitment to providing outstanding customer service with patience, empathy, and professionalism.

Multitasking Ability: Proven ability to handle multiple responsibilities in a busy environment, prioritizing tasks as needed.

Compensation:

Pay: $18.00 - $23.00 per hour, based on experience and qualifications.

Benefits: Competitive benefits package available for full-time employees, including health insurance, paid time off, and more.

Schedule:

Full-time, Monday to Friday, 7:00 AM - 3:00 PM
Must be available to work some holidays as needed.

Work Location:

This position is in-person at Wood Glen Senior Living, providing you the opportunity to be directly involved in supporting our community.
If you are a friendly, organized, and reliable individual who enjoys working in a caring environment, we would love to hear from you! Please submit your resume and cover letter detailing your qualifications and interest in the role.

How to Apply: To apply, please email your resume and cover letter or stop by today to fill out an application!

Join our team at Wood Glen Senior Living and be a vital part of enhancing the lives of our residents through excellent service and support!

Wood Glen Senior Living

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