Job Title: Security Guard On-Call
Reports to: Security Manager
FLSA Status: Non-exempt
Classification: On-call, casual
Schedule: Variable Schedule; on-call
Compensation: $27/hour
Direct reports: none

ABOUT THE ROLE
The Security Guard works as a part of the YBCA Security + Facilities team to ensure the safety and security for all staff, patrons and visitors of YBCA. This position reports directly to and works closely with the Security Manager in addressing the day-to-day and special events security operations of all YBCA facilities.

PRINCIPAL RESPONSIBILITIES
• Monitor the entering and exiting of the facilities by YBCA staff and visitors.
• Routinely patrol premises to detect signs of intrusion and ensure security of doors, windows, gates, etc. Maintain security of exhibitions and all other YBCA property.
• Respond to alarms, emergencies, threats which may include the evacuation of the facility.
• Attend required safety and emergency trainings.
• Write Daily Activity Reports and/or End of Day shift reports. Prepare clear and detailed incident reports in the event of damage to property or injury to patrons or employees.
• Monitor unauthorized persons or unusual occurrences utilizing cctv system.
• Monitor both loading docks and provide traffic control for trucks while maintaining pedestrian safety.
• Assist janitorial staff with pulling in and out trash receptacles from the dock area throughout the week.
• Answer telephone calls, take messages and provide information from the Control Booth.
• Maintain a high level of customer service towards visitors and employees.
• Must be knowledgeable in de-escalation practices and techniques. Additional training is provided on site to staff.
• Maintain a flexible schedule and be able to work evenings, weekends or holidays for special events.
• Adhere to all YBCA policies, procedures and work rules, including policies on access and safety. Comply with all post orders and requirements.
• All other duties as assigned.

PHYSICAL DEMANDS
• Skill in operating office equipment such as a personal computer, copy machine and telephone system.
• This position requires a large amount of walking between buildings and on event sites and is on his/her feet consistently.
• Ability to lift 50 pounds.
• Ability to perform routine bending, stooping, twisting, and reaching.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

WORK ENVIRONMENT
This position is primarily located at 701 Mission Street, San Francisco, however may require traveling to other locations or off-site meetings, event sites as required by the job.

POSITION REQUIREMENTS
• A current CA Guard Card is required.
• Must be 21 or older with a High School degree or equivalent.
• Minimum 2 year experience in building security or a related field.
• Good oral and written English communication skills.
• Must be able to write routine, comprehensive reports.
• Must have critical thinking and active listening skills.
• Strong judgment and decision making skills.
• Bilingual skills are ideal.
• Current Training in First Aid, CPR, self-defense and other safety-related issues desired.
• Ability to react well under pressure and to use reason, even when dealing with emotional topics, and to manage difficult or high-pressured situations.
• Able to work effectively with all staff, clients and the public, presenting a positive image of the organization.
• Thrives in a highly collaborative environment that values diversity, equity, inclusion, and access, and works effectively with people of varied backgrounds, experiences, points of view, and aspirations.
• Must be reliable, enthusiastic, flexible and possess a sense of humor.
• Physically able to patrol building facilities.

As a condition of employment, the candidate must successfully complete a criminal background check in accordance with all federal, state, and local laws.

AN IMPORTANT MESSAGE
Hi! Did you know that research shows that folks from groups closest to the harms of institutional racism and inequality often apply to jobs only if they meet 100% of the qualifications? We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team of practitioners driven by creativity, curiosity, justice, and equity.

If much of this describes you, we encourage you to apply.

BENEFITS
Benefits include PTO & ability to participate in the 403(b) Retirement Plan and potential access to SF City Option programs. Free/members admission price, discounts in the shop, and discounts on ticketed events at participating North American Reciprocal Museum institutions with your YBCA badge.

EQUAL OPPORTUNITY EMPLOYER
Yerba Buena Center for the Arts (YBCA) is committed to diversity in its programming and in creating a work culture and environment that is reflective of San Francisco Bay Area demography. The Center encourages and actively recruits applicants representing dimensions of difference that include — but are not limited to — age, national origin, ethnicity, race, religion, ability, sexual orientation, gender or political affiliation.

YBCA will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).

ACCOMMODATIONS
YBCA is committed to providing access and reasonable accommodations for individuals with disabilities in all aspects of the employment process. If a reasonable accommodation is needed, please contact accommodations at ybca dot org with the subject line “Accommodations Request”.

HEALTH & SAFETY
At YBCA, we continue to prioritize the health and well-being of our community. Our current COVID-19 health and safety protocols meet or exceed local, state, and federal public health requirements. We require proof of vaccination against COVID-19 as a condition of employment. Exemption from these requirements will be reviewed according to standards set forth by state and local health agencies and reasonable accommodations will be made for those providing valid exemptions.

All initial interviews will be conducted remotely via phone or video conference. Please note that this position may perform some work remotely and on site responsibilities.

APPLICATION STATUS
Hello and thank you for taking the time to apply and let us know that you are interested in joining our team at YBCA. After you apply, you will receive a confirmation email to let you know that your resume has been received. Rest assured, a member of our recruiting team will personally review your application. If you are a potential match for one of our open positions, we will be in touch. If there is not a match right now, we will keep your resume on file for future opportunities. In the meantime, please connect with us on social media at YBCA to learn more about us. Thank you for your time and we wish you the best on your job search.

Agencies and Recruiting Firms: Please note that we will only review applications submitted directly by candidates and do not accept resumes or pay fees to third parties. Any unsolicited resumes received will be considered the property of YBCA.

Yerba Buena Center for the Arts

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On-Call Security Guard