The Community Coordinator will support Greater Sum program participants and alumni, with a focus on detailed collection, analysis, and reporting of alumni outcome data. This role requires exceptional attention to detail, strong organizational and interpersonal skills, and the ability to transform insights into meaningful impact.
Core Duties & Responsibilities:
- Build and maintain meaningful relationships with program participants and alumni, fostering a sense of community and ongoing engagement.
- Design and implement systems for collecting, analyzing, and reporting alumni outcome data.
- Manage and maintain the organization’s CRM system to track engagement, program participation, and outcomes.
- Coordinate and facilitate workshops, networking events, and alumni-focused programming.
- Conduct outreach to alumni to track their progress, gather success stories, and identify areas for support.
- Prepare reports and presentations summarizing community impact and alumni outcomes.
- Collaborate with the team to develop resources and tools that meet the evolving needs of alumni.
The above-cited duties and responsibilities describe the general nature and level of work performed. They are not intended to be an exhaustive list of all of the duties and responsibilities that may be expected.
Education & Experience Requirements:
- Experience in outcomes evaluation
- Experience developing reports, dashboards, and tracking mechanisms for program operations.
- Proficiency in communication, storytelling, and writing to convey alumni impact effectively.
- Experience with community engagement, stakeholder interviews, or fieldwork that involves building trust and gathering insights.
- Detail-oriented, with excellent organizational and time-management skills.
- Strong computer skills: G Suite proficiency required, experience with an online learning platform and CRM preferred
- (Preferred) Experience in non-profit capacity building
