Job Description SummaryAs a Commercial Learning Business Partner for PDx, you will play a crucial role in enhancing the capabilities of GE HealthCare's US and Canada (USCAN) front-line sales representatives and supporting functions. Your primary focus will be to advance a comprehensive, outcomes-based Selling Skills and Business Acumen curriculum through coaching and training on concepts, behaviors, processes, tactics, and tools essential for driving sales of GE HealthCare pharmaceutical products. You will also be responsible for assisting in the development of a strategy for evaluating the effectiveness of all PDx training programs. This role requires a dynamic individual who can align learning initiatives with business goals to enhance sales performance, product knowledge, and customer engagement skills.
Job DescriptionRoles and Responsibilities- Strategic Partnership: Collaborate with commercial leaders to identify learning needs and align them with business objectives. Support the shift from a product-centric to a solution-oriented mindset, emphasizing customer-aligned and outcomes-focused approaches.
- Program Development and Delivery: Design, develop, and deliver engaging and impactful learning programs, including both virtual and in-person workshops, e-learning modules, and blended learning solutions. Leverage adult learning principles to create innovative and effective training materials.
- Compliance and Best Practices: Ensure all training programs comply with regulatory requirements and company policies. Promote and implement best practices in learning and development within the commercial organization.
- Business Acumen: Assist the Business Acumen Field Trainers in developing territory and individual customer strategies and support new sales tool rollouts. Guide new sales leaders in best practices for coaching their teams on opportunity management and documentation, and with ensuring alignment with wider business initiatives.
- Leadership Collaboration: Work closely with first and second-level sales leadership across businesses to advocate, establish, and evolve opportunity management, deal strategies, and customer meeting strategies.
- Market Expertise: Stay updated on industry trends, new products, and competitor activities to ensure training content is current and relevant. Collaborate with subject matter experts to develop and update training materials.
- Vendor Management: Oversee and manage training vendor relationships and ensure adherence to all relevant policies.
- Continuous Feedback and Improvement: Engage sales representatives, sales leaders, and business leaders for ongoing feedback and needs assessment of the PDx commercial community.
- Data Analysis and Reporting: Analyze training data and metrics to identify areas for improvement and demonstrate the value of learning initiatives. Prepare and present reports to senior management on the impact of training programs. Measure program effectiveness and adapt content or delivery to improve satisfaction, knowledge transfer, behavior change, and business results.
Required Qualifications- Education: Bachelor's degree in business, Education, Human Resources, or a related field. Master's degree or professional certification in Learning and Development, Training, or Organizational Development is preferred.
- Experience: Proven experience in sales enablement, sales coaching, or a similar role within a commercial environment. Minimum of 5 years of experience in learning and development, preferably within the pharmaceutical or healthcare industry. Proven track record of designing and implementing successful learning programs for commercial teams.
Desired Characteristics- Experience with Cardiology customers
- Strong understanding of sales processes, opportunity management, and customer engagement strategies.
- Excellent communication and presentation skills, with the ability to engage and inspire learners.
- Experience in instructional and curriculum design and familiarity with learning management systems (LMS) and learning experience platforms (LXP).
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- Proficient in Microsoft Office, including the ability to create PowerPoint training presentations.
- Results-oriented with strong attention to detail.
- Strong ability to collaborate and influence effectively at all levels of the organization.
- Ability to solve complex problems and translate vision into achievable results.
- Strong relationship-building skills.
- Highly flexible, resourceful, and resilient.
- Demonstrated ability to lead without authority and accomplish goals within a matrixed environment.
- Experience with Salesforce.com and Power BI.
- Familiarity with managing agency/vendor partners.
- Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
#LI-DN1 #LI-remoteFor U.S. based positions only, the pay range for this position is $151,008.00-$226,512.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: January 31, 2025
