GENERAL MANAGER OVERVIEW:
The General Manager (GM) has the overall responsibility in directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer
General Manager Additional Responsibilities Include:
• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• Ensuring Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Assisting Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action
• Assisting in recruiting, interviewing, and hiring team members
• Ensuring company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Ensuring food quality and 100% customer satisfaction
• Ensuring complete and timely execution of corporate & local marketing plans
• Championing recognition and motivation efforts
General Manager Job Benefits:
• Paid Vacations after 6 months of service
• Bonuses
• Competitive Salary
• Comprehensive Training
All General Manager candidates must possess the following:
• Must be at least eighteen (18) years of age
• Minimum 3+ years of restaurant management work experience
• Must possess a valid Drivers License
• Required to work a flexible schedule including: days, nights, weekends and Holidays
The ideal candidate for the General Manager position will possess:
• Believes that Hospitality to our Team & Guests is a #1 focus.
• Dedication to providing exceptional customer service
• Good communication skills, and strong interpersonal and conflict resolution skills
• Exceptional team building capability
• Basic business math and accounting skills, and strong analytical/decision-making skills
• NRA ServSafe Food and Alcohol certifications preferred
• Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred
General Manager Physical Demands:
• Ability to stand and exert well-paced mobility for periods of up to twelve (12) hours in length
• Ability to lift pots and pans, trays, bus pans, cases of beer, and materials weighing 40 pounds or more
