Under general direction of the Digital Design and Delivery Director in the Digital Infrastructure Office (DIO), the Digital Design and Delivery Deputy Director (CEA A) is responsible for planning, directing, organizing, and providing leadership to information technology (IT) activities for California Volunteers (CV). The IT activities include managing IT projects, procurement, digital and data needs, and application and licensing management. The Deputy Director executes high level IT activities in support of the mission, organizational objectives and strategic direction of CV. The Deputy Director collaborates and consults with the Governor's Office of Land Use and Climate Innovation (LCI) IT and CV's senior team, as it relates to critical IT strategies, the development, implementation, and communication of IT policies and systems for CV.
You will find additional information about the job in the Duty Statement .
Working Conditions Persons appointed to this position must be reasonably expected to exert up to 10lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects with or without a reasonable accommodation. Involves sitting most of the time but may involve walking or sanding for brief periods of time. Occasional travel up to 10% may be required.
Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-460640
Position #(s):
Working Title:
Deputy Director of Digital Design and Delivery
Classification:
C. E. A. $10,048.00 - $12,161.00 A
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Career Executive Assignment - Non Tenured, Full Time
Work Shift:
8:00 am to 5:00 pm
Work Week:
Monday to Friday
Department Information T he Governor's Office of Service and Community Engagement (GO-Serve) elevates paid service and volunteerism in the state, promotes more youth and community engagement, and advances public awareness and outreach campaigns to tackle the state's most pressing challenges. Go-Serve consists of the Office of Community Partnerships and Strategic Communications (OCPSC), California Volunteers (CV), and the Youth Empowerment Commission (YEC).
Department Website: www.californiavolunteers.ca.gov
Special Requirements The incumbent must be detail-oriented and possess strong written and verbal communication skills. Highly organized, creative, and self-motivated with the ability to prioritize and manage multiple projects simultaneously in a fast-paced team office environment. Demonstrated ability to act independently and as a member of a team with open-mindedness, flexibility, and tact. Ability to problem-solve and use critical and creative thinking to effectively perform work. Display good interaction skills and the ability to deal professionally, congenially and in a personable manner with the public, other governmental entities, and staff at all levels. Communicate successfully in a diverse community as well as with individuals from varied backgrounds.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/15/2025
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Governor's Office of Service and Community Engagement
Primary Exam Contact
Attn: Cristina Granado
1400 10th St
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Governor's Office of Service and Community Engagement
Primary Exam Contact
Cristina Granado
1400 10th St
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Résumés in lieu of the SOQ will not be considered.
Refer to the SOQ Requirement Section of this job posting for the SOQ questions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.
Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.
General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.
Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:
- Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department's or agency's Equal Employment Opportunity Program objectives; and a manager's role in the Equal Employment Opportunity Program.
- Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department's or agency's Equal Employment Opportunity objectives.
These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):
CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.
CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.
CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Technical background with experience in Salesforce administration, business and data reporting, digital application management, software licensing, program applications and systems, and IT innovation.
- Experience in project management, with a proven track record of successfully delivering projects on time.
- Strong leadership qualities, with the ability to motivate and manage technical and project teams.
- Ability to align IT projects with organizational goals.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to convey complex technical concepts in a clear and understandable manner.
- Experience in contract management and vendor relationship management, ensuring the acquisition of products and services meet operational requirements.
- Advanced analytical and problem-solving abilities, identifying complex issues, presenting solutions, and implementing data driven results.
- Experience with delivering IT services and solutions that enhance user experience that drives operational efficiency and supports organizational objectives.
- Ability to thrive in a fast-paced environment and effectively manage competing priorities.
- May require up to 10% of travel locally and statewide.
Examination Information If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.
A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.
The results of this examination will only be used to fill this position. Applications will be retained for twelve months.
Hiring interviews for the Job may be conducted with the most qualified candidates.
The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.
Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.
Benefits There are many benefits to joining our team!
GO-SERVE employees are eligible for a number of benefits. Health benefits and leave programs are available for most employees. Benefit eligibility may depend on length of service and collective bargaining agreements.
Benefit information can be found on the CalHR and CalPERS websites.
Some added benefits GO-SERVE offers include:
- 11 paid holidays
- Alternate work schedules
- Flexible work hours
- Hybrid schedule
- Nearby cafes and restaurants
- Walking distance to public transit
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: www.californiavolunteers.ca.gov
Human Resources Contact:
Cristina Granado
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Alanna Dayton
California Relay Service: [redacted] (TTY), [redacted] (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
All information regarding your employment history must be included on the State Employm
