The McCall House Boutique Hotel is a small business in Ashland, OR. We are professional, agile and professional.
**Job Overview:**
We are seeking a dedicated and experienced Innkeeper to join our team. The ideal candidate will oversee the daily operations of our inn, ensuring exceptional guest experiences and smooth functioning of all inn activities.
**Duties:** - Manage all aspects of guest relations, including check-in, check-out, and handling guest inquiries. - Supervise and train staff members in hospitality best practices. - Maintain a welcoming and hospitable environment for guests. - Oversee housekeeping and ensure rooms are clean and well-prepared. - Handle reservations, cancellations, and billing procedures efficiently. - Implement and maintain high standards of customer service. - Utilize strong leadership skills to guide the team effectively.
**Requirements:** - Previous experience in hotel management or a similar role within the hospitality industry. - Excellent customer service skills with a focus on guest satisfaction. - Strong communication skills with proficiency in phone etiquette. - Ability to supervise and lead a team effectively. - Bilingual proficiency is a plus. - Knowledge of human resources practices in a hospitality setting. Join our team as an Innkeeper and be part of providing memorable experiences for our guests in a warm and welcoming environment.
