OverviewVista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.
ResponsibilitiesResponsible for the development and coordination and presentation of training for new Medical Assistant (MA) staff, and provider individual and group refresher and new responsibility training as needed for all MA staff, throughout the organizationEvaluate skill level of new MA Staff during new hire onboarding process using the MA Assessment and Immunization checklist- Responsible for the development and delivery of Medical Assistant (MA) new hire and refresher curriculum and training, clinical back office and administrative
- Responsible for developing and delivering a quality educational experience for VCC clinical staff as needed.
- Assess and address deficiencies in MA skills and/or techniques
- Review daily Medical Assistant internal audit worksheets and provide individual training for any MA who is deficient in any area of responsibility
- Evaluate clinic staff work flow, provide suggestions on improvement to Clinic Manager
- Actively participate in assigned Quality Team
- Work with other clinic departments (Operations, Clinical Informatics, Billing, Nursing Services, Human Resources, etc.) to support VCC’s mission and programs
- Demonstrate compliance with policies, regulations and codes of conduct in all aspects of job responsibilities
- Travel to all clinic locations as needed to observe and instruct MA staff in clinical skills as needed
QualificationsMinimum
- High school graduate or equivalent
- Medical Assistant certification
- Minimum 4 years’ practical work experience in a back office MA position
- CPR Certification (BLS Child, Infant, Adult) AHA approved
- Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes
Preferred Qualifications:
- Minimum 1 year training experience in clinical environment
- Supervisory or lead experience
Responsibilities
- Understanding of the Medical Assistant scope of practice in a clinic setting and knowledge of back office skills
- Familiar with general training concepts, and demonstrated ability to train others
- Strong interpersonal skills and ability to create a comfortable, supportive learning environment
- Ability to address staff training needs and resolve any issues in a professional manner
- Commitment to the educational success of the medical assistant staff
- Ability to articulate, project voice and be clearly understood when speaking in front of a group
- Ability to prioritize and meet deadlines
- Annual completion of CDC Self-Study Module on Tuberculosis and fit test competency
- Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel
- Familiar with operation of telephone, fax and copier equipment
Preferred Skills/Knowledge/Abilities
- Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
Pay Range
PI260611720
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