Cannabis Retail Associate
Long time cannabis dispensary on the Mendocino Coast looking for someone to join our team. This role requires a passion for cannabis, strong communication skills, exceptional customer service and the ability to work in a fast-paced, dynamic setting. 24+/- hours per week.
Key Responsibilities
Customer Service
• Greet customers warmly and provide a welcoming atmosphere.
• Assist customers in understanding different cannabis products, their effects, and proper usage.
• Answer questions and provide detailed information to help customers make informed purchasing decisions, both recreational and medicinal.
• Handle customer complaints and resolve issues in a professional and courteous manner.
Sales and Transactions
• Process sales transactions efficiently and accurately using the point-of-sale (POS) system.
• Ensure compliance with all state and local laws regarding cannabis sales.
• Recommend additional products to enhance the customer’s experience.
• Maintain knowledge of current promotions and apply discounts as necessary.
Product Knowledge
• Stay informed about the latest cannabis products, trends, research and innovations.
• Educate customers on the benefits and potential side effects of different cannabis strains and products.
Inventory Management
• Assist in receiving and stocking inventory.
• Conduct regular inventory checks to ensure stock levels are accurate and up-to-date.
• Identify and report any inventory discrepancies or issues.
Store Maintenance
• Maintain a clean, safe, and organized retail environment.
• Ensure that displays are visually appealing and stocked with current products.
• Follow all safety protocols to ensure the well-being of customers and staff.
Required Qualifications
• High school diploma or equivalent.
• Minimum of 1 year of retail or customer service experience.
• Knowledge of cannabis products and their uses in both recreational and medicinal modalities
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and lift up to 25 pounds.
• Previous experience in a cannabis retail environment desirable but not required
Necessary Skills
• Excellent customer service skills.
• Strong sales abilities.
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a team.
• Proficiency with POS systems and basic computer skills.
Work Environment
The Cannabis Retail Associate will work in a dynamic and fast-paced retail environment. The role involves standing for long periods, handling cash transactions, and interacting with a diverse customer base. Compliance with all health and safety guidelines is essential.
Benefits
• Competitive hourly wage.
• Employee discounts on cannabis products.
• Opportunities for growth and advancement.
• Ongoing training and development opportunities.