Job DescriptionONxpress Operations Inc. (OOI) is shaping the future of transit in the Greater Golden Horseshoe area. With a long-term partnership with Metrolinx, OOI will oversee the operations and maintenance of the GO Transit rail network and Union Pearson Express, as part of the groundbreaking GO Expansion program. Supported by global leaders Deutsche Bahn International Operations and Aecon, we are driving the transformation of one of North America's largest transit networks. Our mission is to deliver faster, more reliable, safe and sustainable rail services through innovative technology and a commitment to excellence, giving you the opportunity to be a part of the next generation of transportation.
Accountability:The Lead Auditor, reporting to the Manager, Performance Management & Lean, will oversee and manage all aspects of Quality and Audits, working closely with various teams and stakeholders.
Responsibilities - Establish and implement the Quality Management Plan (QMS) per contractual requirements.
- Lead planning, review, and delivery of QMS documents and processes.
- Ensure compliance of project deliverables through inspections and audits.
- Monitor Operations and Maintenance activities; schedule and document audits and inspections.
- Manage non-conformance reports and corrective actions; maintain the Non-Conformance Tracking System.
- Provide leadership and support for continuous improvement and cost reductions.
- Conduct Operation and Maintenance audits per QMS.
- Establish and sustain Quality & Audit processes.
- Ensure effective processing of Operational audit activities and compliance with standards (e.g., ISO 9001, ISO 19011).
- Oversee audit processes and minimize their impact on ridership and service availability.
- Lead Supplier quality audits with partners and subcontractors.
- Facilitate problem-solving and improve Quality team efficiency.
- Implement corrective and preventive action systems; involve relevant stakeholders.
- Ensure quality records are traceable and updated.
- Support reporting through Quality indicators; identify improvement opportunities.
- Ensure compliance with Federal, Provincial, and Municipal regulations.
- Plan and allocate resources based on skills and schedules.
- Reinforce and implement QMS for required Quality performance.
- Guide project teams on Quality contributions; provide Quality training.
- Implement corrective actions and process improvements.
- Validate process improvement results through follow-up reviews.
- Maintain audit independence and objectivity; develop effective partnerships.
- Analyze feedback to identify new opportunities.
- Lead yearly OOI Audit plan compliance.
- Stay updated on auditing developments.
- Develop and manage audit plans and schedules.
- Ensure fair and useful audit reports.
- Evaluate compliance with quality and legal requirements.
- Participate in and follow up on audits.
- Develop internal auditing/testing parameters.
- Establish best practices per regulations and industry trends.
- Coordinate with independent assessors.
QualificationsEducation & Experience: - Bachelor's degree in engineering or related field or a matching combination of education and working experience
- Knowledge of railway systems or experience is highly desired
Required Skills: - Good understanding of quality management systems and the requirements associated with ISO 9001 or IRIS standard
- Perform effectively in a fast-paced, start-up environment - comfortable to act with uncertainty and able to create new systems, policies and procedures with limited resources and a need to a quick yet high quality implementation
- Strong interpersonal skills, excellent written and verbal communication;
- Must possess collaborative behavior, initiative, professionalism, candor and tact;
- Must be able to manage and interface with the client.
- Must be able to properly prioritize, implement and manage work schedules, resources, projects and assignments.
- Must be able to collaborate and communicate effectively with all stakeholders in clear and organized written and oral formats;
- Must have strong computer skills including MS Office suite;
- Solid knowledge of managing audits and PM schedules is a must
- Exceptional listening, communication and presentation skills
Preferred Qualifications: - Lead Auditor certification, Professional Engineer (PEng) registration is a plus; PMP (Project Management Professional) is a plus; QMS: ISO 9001 certification is an asset; and Certified Quality Inspector (CQI) or Certified Quality Technician certification (CQT) is an asset.
Physical Requirements: - Work is performed in an office environment and requires the ability to sit for extended periods of time and operate standard office equipment and keyboards.
Why Work with Us? - We offer a competitive compensation package including competitive salary, incentive pay and health benefits.
- We have an open and approachable culture that enables you to bring your best ideas forward.
- We offer flexible working arrangements to support your need to balance life at work and at home.
Privacy Notice: ONxpress Operations Inc. ("OOI"), safeguards the privacy of candidates and users of this career portal. We collect, use, and disclose personal information of job candidates solely for recruitment purposes, including, but not limited to, assessing qualifications, conducting background checks, communicating with applicants, and complying with legal obligations. Your information may be shared within OOI, and third-party recruiters within Canada and potentially in other jurisdictions to facilitate the recruitment process. We retain your data only as long as necessary and protect it according to our policies. For more information on how OOI collects, uses and discloses your personal information please review our Privacy Policy here.
Accommodation: At OOI, we celebrate diversity and strive to create an inclusive environment where everyone feels valued and respected. We encourage individuals from all backgrounds to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and individuals of any sexual orientation or gender identity. If you require accommodation at any stage of the application process, please reach out to us at careers@onxpress.com. OOI will consult with all applicants seeking accommodation during the recruitment process to ensure accommodation is provided in accordance with applicable legislation and is tailored to meet each applicant's specific needs.
