WHO WE ARELarson Gross is an innovative, forward-thinking, and team-oriented firm. We are a locally owned, full service public accounting firm based in Bellingham, Lynden, Burlington, Yakima, and Wenatchee, Washington. We offer audit, tax, and consulting services in a variety of industries. Currently Larson Gross has over 200 employees with continuous growth plans. Our growth is a result of our long-term and collaborative approach to client service, and we build genuine relationships with our colleagues, our clients, and the communities we serve.
WHAT WE VALUEOur purpose is "Making Lives Better and Businesses Stronger". We do this through the following values and shared commitments:
We commit to our team
We cultivate genuine relationships
We create shared success
WHAT WE OFFERCompensation range: $70,000 - $98,000 base salary - compensation offer will be based on skills and qualifications.
LOCATION - Bellingham WA, (Onsite/Hybrid)
BENEFITSLarson Gross offers a comprehensive benefits package that includes:
- Medical, Dental, Vision & Life Insurance
- Employee Assistance Program
- 5 weeks of Paid Time Off
- 9 Paid Designated Holidays and 2 Floating Holidays
- 5% 401(k) Profit Sharing Employer Contribution (upon meeting eligibility)
- Discretionary Bonus
- Incentive Programs
- Flexible Work Arrangements
- Additionally, we offer a number of programs to promote your professional development and wellness
ADDITIONAL PERKS - Learning environment - grow your career
- We work as a team
- Flexible work arrangements
- Volunteer opportunities
- Community Giving Campaigns
THE OPPORTUNITYThe
Administrative Services Manager (ASM) provides leadership and oversight for all client service administrative support functions and personnel. This role is responsible for developing, implementing, and managing efficient administrative processes, supporting professional staff with administrative needs, providing an optimal client experience and fostering the professional growth of administrative team members. The ASM plays a key role in optimizing administrative operations and driving consistency across the firm and its offices and periodic travel between offices.
ESSENTIAL FUNCTIONS - Supervise administrative team, provide coaching, and develop administrative staff, manage performance, and optimize team resources.
- Lead initiatives that improve efficiency and enhance client service.
- Design and implement efficient administrative workflows, leverage technology, and enhance productivity.
- Oversee key administrative functions, including new client onboarding, document management, and service coordination.
- Manage office operations, coordinate facility improvements, and oversee security/access control.
- Manage key administrative workflows, including: New client setup and onboarding, Electronic filing of returns, Client deliverable and report assembly, Tax filing deadline (March, April, September, October) and E-file authorization management.
- Gather feedback, refine processes, and drive administrative excellence across the firm.
- Partner with HR and the administrative team to standardize training programs and pathways.
- Occasionally serve as the primary technology stakeholder for selecting, implementing, and managing appropriate technology solutions within the administrative department and client-facing functions to ensure seamless operations and enhanced service delivery.
WHAT YOU BRING - 5+ years of experience in administrative roles, including 3+ years in leadership supervising administrative staff.
- Strong organizational, communication, and problem-solving abilities.
- Proficiency in Microsoft Office; ability to learn and implement new software.
- Strong aptitude for learning and implementing new software and technology tools.
