Job Description
• 8+ years' direct work experience with PLM Systems, Strategy, Roadmap, Implementation and Support.
• Experience in the Aerospace Industry is preferred.
• Experience in Product and Engineering processes related to PLM Solutions.
• Experience with CATIA, Teamcenter, TCIC, and TC Vis with development tools and processes with PLM information system infrastructure components.
• Experience in CATIA Scripts development.
• Experience in Teamcenter Administration.
• Solution Implementation and system upgrade decisions Change Management
• decisions working with the team Handle Production support issues and
• provide satisfactory resolution according to the Service Level Agreement.
• Help maintain the PLM system with 100% uptime.
• Solution Implementation and system upgrade decisions Change Management
• decisions working with the team Results Orientation. Focuses on
• continuous improvement and meeting goals/targets in response to the needs of our customers. Takes calculated risks and sets challenging goals.
• Purpose Driven. Sets and supports company direction and promotes an environment aimed at Honda's unified success. Acts in an open trustworthy, honest, and ethical way even when it is difficult or risky.
• Creating Teamwork and Valuing Relationships. Develops a network of internal/external relationships that facilitates a culture of collaboration and fosters an inclusive environment where diverse perspectives are embraced.
• Key responsibilities -
o Monitor IS ticketing system, Manage the ticket priority, Escalation and Service Level Agreements (SLAs), and provide Application and Process Support for CATIA, TCIC, Teamcenter and Teamcenter Visualization.
o Design and Develop CATIA Customization solutions.
o Responsible for the administration of CATIA and Teamcenter Environments.
o Contribute to Enhancing the Application and User Experience.
o Manage and administer the Teamcenter dispatcher services.
o Work with a development team to help develop test cases and perform Regression testing and User acceptance testing.
o Develop/update support documentation for both the internal team and end-users.
o Prepare internal and external reports in support of Product Support initiatives. Maintain databases and provide quality oversight to ensure data is consistent and accurate.
o On-boarding and Off-boarding of User Accounts Work with leadership team to create and enhance vision and strategy for PLM in the eco system of other Enterprise applications.
• Qualification -
o Bachelor's degree in computer science, Information Systems or related
o field required Master's degree is preferred
