Your role and responsibilities
Streamserve/ECM Application Consultant, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US:
- Lead critical path components, collaborate with business analysts to understand business requirements and check feasibility of those requirements in business tools, prepare functional design and architect data design of those business requirements.
- Participate in high level design and technical specification documentation using flow diagrams with SOLMAN (Solution Manager) tool.
- Develop design and technical documents, manage scope, plan, and change control to enhance assigned client's Streamserve applications which includes template design, acquisition, modelling, archiving, and reporting.
- Create design and technical documents in Opentext Streamserve tool and deliver blueprints, solutions, and cloud-based offerings.
- Develop proof of concept (POC) for proposed solutions to ensure technical feasibility; post approval of POC perform blueprint and implementation.
- Write efficient, testable code and design user interfaces to implement specifications based on technical needs. Complete the software development life cycle and test the code in environment to remove all the possible defects raised in HPQC and Salesforce and deploy the code using Jenkins in production.
- Maintain software documentation and scale applications on Cloud and On-premise platforms.
- Manage complex business Streamserve applications using tools like New Relic, Dynatrace to ensure the applications are available for end users access to business-critical financial data.
- Monitor the Key Performance Indicators (KPI) and analyze operational efficiency for any variances and plan mitigation steps to prevent critical and high severity incidents.
- Fix technical bugs in production reports and resolve any defects found in Functional unit testing, Service Change Requests (SCR) and Test Problem Reports (TPR) at the integration testing/go-live stage.
- Utilize: OpenText Streamserve, ServiceNow, OpenText Workshop, OpenText Design Manager, HP Quality Center (QC), JIRA, New Relic.
Required: Bachelor's degree or equivalent in Computer Science, Engineering, Information Technology or related and five (5) years of experience as an Application Consultant or related. Five (5) years of experience must include utilizing OpenText Streamserve, ServiceNow, OpenText Workshop, OpenText Design Manager, HP Quality Center (QC), JIRA, New Relic. $150280 to $165700 per year. Full time. SN128.
Required education
Bachelor's Degree
Required technical and professional expertise
Required: Bachelor's degree or equivalent in Computer Science, Engineering, Information Technology or related and five (5) years of experience as an Application Consultant or related. Five (5) years of experience must include utilizing OpenText Streamserve, ServiceNow, OpenText Workshop, OpenText Design Manager, HP Quality Center (QC), JIRA, New Relic.
YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
