Seattle Children's is looking for an experienced, creative and dynamic social media manager to lead content strategy and execution across Seattle Children's channels. As an integral part of our effort to further establish Seattle Children's as a destination for world-class pediatric care and innovative research this is a high-impact role, an opportunity to do meaningful work and help support and mentor the team.
You'll be a part of the Public Engagement team which leads public relations, crisis and issues management and social media for the organization. This role will be responsible for developing and planning content and helping develop campaigns across Seattle Children's socials. Together with the social media team, you'll help develop a robust social content strategy and collaborate with MarComm colleagues and stakeholders across the system to identify opportunities to engage our audiences in a meaningful way. We're looking for a creative thinker with a bias for action who has excellent communication skills and is also exceptionally organized. You'll work closely with the Sr. Director of Public Engagement on strategy, support and mentor social media team colleagues and work to build relationships with workforce members across the organization.
Responsibilities of this position include, but are not limited to, developing communication for external audiences and channels, and demonstrating knowledge and understanding of the system's priorities. This position provides mentorship and training to teammates and partners with department management on systemwide strategic program planning initiatives that align with the priorities of Seattle Children's hospital, research institute and foundation. This work involves initiating, developing, coordinating, implementing and/or evaluating communication plans related to these projects and initiatives. Other responsibilities include: providing social media consultation and support to leaders, communications staff, clients and work teams for projects and initiatives that span multiple audiences and vehicles; advanced project management skills are required. In addition, responsibilities may include content development for a variety of channels including presentations, key messages, etc.; developing and producing content for Seattle Children's social media channels; project management; and communication support during crisis situations. While this role mentors and trains teammates, it does not include direct supervision of team members. Roles in the following teams rotate and help coordinate 24/7 on-call responsibilities with their teammates: Internal communications; Patient and Family Education and Communications; Public Engagement; and Research MarComm. Communication managers who are part of other teams may have infrequent on-call responsibilities, as needed.
Required Education and Experience
Bachelor's degree in in communications, marketing, journalism, public relations or closely related field
A minimum of seven years experience in a social media or communications role
Required Credentials
n/a
Preferred
Experience working as a communications/social media professional in a healthcare setting.
Experience managing complex, multi-faceted communication plans involving multiple stakeholders and audiences.
Advanced experience with project management at multiple levels of an organization.
Experience with crisis/reactive communication, including response and support.
Experience writing for social media channels
Experience with Associated Press style and adherence to editorial and graphic standards.
Experience with photography and/or image editing software (e.g., PhotoShop).
Experience with web content management systems/HTML.
Experience providing communications consultation and support to senior leaders.
Experience writing for multiple audience types and health literacy levels.
Experience analyzing and using data to make decisions.
5+ years issues and crisis management.
Health care experience.
Compensation Range
$95,270.00 - $142,904.00 per year
Salary Information
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Disclaimer for Out of State Applicants
This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors
Benefits Information
Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
About Us
Hope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.
In 2022, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 30th year in a row. For more than a decade, Seattle Children's has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Our Commitment to Diversity
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.
