Job Summary:
We are seeking a friendly, dependable, and detail-oriented Customer Service Clerk to join our team in a fast-paced pharmacy setting. The ideal candidate will provide excellent customer service, operate the cash register, and support the pharmacy staff in daily operations.
Key Responsibilities:
*Greet customers in a friendly and professional manner
*Operate cash register, process sales, returns, and payments accurately
*Answer phones and assist with general inquiries
*Assist with stocking shelves and maintaining a clean work environment
*Provide support to pharmacy staff
*Adhere to confidentiality and HIPAA guidelines
*Ensure customer satisfaction by resolving issues or escalating them to the appropriate staff
Qualifications:
*High school diploma or equivalent
*Previous retail or customer service experience preferred (pharmacy experience a plus)
*Excellent communication and interpersonal skills
*Ability to work in a fast-paced environment
*Basic computer and point-of-sale (POS) system knowledge
***Bilingual (English/Spanish) is REQUIRED ****