Service Representative

The McQuade Organization • Full-time • Burbank, CA, US • 1w ago

Are you looking for something different?
Want to work somewhere that helps people?
Are you a people person?
Let's do something that matters. We service over 20,000 various unions nationwide and
work with those members one on one via zoom to service their supplemental benefits
packages. To do it right, we need the right people.
We are looking for individuals who share our values of honesty, integrity, loyalty, and
service. What we do is just as important as how we do it. Come be a part of what makes
us so special!
We are currently seeking dedicated customer service professionals to work in a remote
setting. We offer comprehensive training in a virtual office setting. Work schedules are
flexible and include evenings and weekends.
What you will do:
-Facilitate the member experience by contacting members who have requested our
services and complete presentations via zoom in an interactive setting
-Identify, evaluate, and understand member needs and consistently provides complete
and accurate solutions, including products and services
-Effectively operate in a remote setting and be able to navigate multiple systems and
programs while maintaining engagement during member interactions
-Enroll, maintain, and update records and member information as needed

TO APPLY- Please respond to this post with your resume for us to review.