Responsibilities
The Restaurant Coordinator is responsible for the opening and/or closing of the dining room, serving all customers including residents, guests, and family members.
- Provide a high level of customer service and promote a restaurant-style dining atmosphere.
- Work closely with the Food & Beverage Director and/or Restaurant Manager to keep residents satisfied with food and dining programs.
- Coach and train the new and current wait staff in accordance with company guidelines.
- Create a strong sense of teamwork and cooperation among all staff.
- Assist the Restaurant Manager in the management of work schedules for wait staff.
- Assist with the preparation and execution of the Art of Atria Dining enhancement programs.
- Able to maintain par levels for items such as linen, table setting supplies, and uniforms.
- Adheres to and trains staff on Quality Enhancement standards and standard food safety practices.
- Assist with planning, preparation, and execution of special events, banquets, and theme meals.
- When applicable, acquaint new residents with menus, seating, dining options, and hours.
- Set tables in accordance with Company standards.
- Serve residents' and guests’ beverages as requested.
- Review daily menu with residents and takes and deliver accurate meal orders to residents and guests.
- Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
- Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
- Communicate resident likes and dislikes to Food & Beverage Director and/or Restaurant manager for menu planning purposes and resident satisfaction.
- Attend Pre-Meal stand-up held for all dining and kitchen staff.
- May perform other duties as needed and/or assigned.
Qualifications
- High School Diploma or general education degree (GED).
- Minimum of 2 years of dining room or restaurant wait staff experience.
- Working knowledge of basic kitchen operations and food safety standards.
- Strong organization and time management skills.
- Ability to resolve problems of dissatisfied customers and/or employees.
- Previous experience in banquets or special event planning.
- Basic Computer skills and proficiency in Microsoft Office Suite, specifically Word and Excel required.