Innovative Whole Body Cryotherapy Healthcare Center in Marina del Rey is looking for an enthusiastic, friendly, punctual, and team-oriented Receptionist / Medical Assistant / Cryo-technician.
Responsibilities:
- Helps clients by providing information, services, and assistance.
- Maintains medical supplies inventory and performs maintenance to keep cryotherapy equipment operating.
- Verifies patient information by interviewing clients, recording treatment modality, and confirming the purpose of the visit.
- Prepares patients for cryotherapy by performing preliminary physical tests; taking blood pressure, and temperature; and going over contraindications.
- Secures client's information and maintains patient confidence by completing and safeguarding medical records; entering treatment modality in booking software; and keeping patient information confidential.
- Answers phone calls and schedules appointments for cryotherapy treatments, doctors’ consultations, IV Therapy, and all other appointments.
- Supervises patients in the Cryochamber and makes sure equipment is running at the correct temperature and all patients wear protective gear.
- Prepares changing and treatment rooms.
- Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
Qualifications for Position:
- Ability to communicate clearly, understandably, and professionally
- Works well in a team setting and independently
- Must be available on weekends
- Excellent attention to detail
- Excellent work ethic and phone etiquette
- Customer service and issue resolution
- Computer knowledge
- Ability to create positive relationships with clients
- Ability to handle multiple priorities and concerns easily
- Passion, knowledge, and involvement in health and wellness
A Medical Assistant Certificate and sales experience are a plus, but not required.