Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.SummaryPerforms a variety of patient services such as: Phlebotomy, EKG, and DNA collections on a routine and STAT basis as required. Performs a wide variety of test ordering and clerical duties as required. Performs specimen processing to include: - accessioning of orders, processing of clinical specimens in preparation for departing to HNL processing facility. Projects a positive image of the Medical Center with a focus on patient care and customer relations. Serves as a liaison between LVHN- Pocono and its counterparts/customers while aiding with inquires or concerns. . Job DutiesPerforms venipunctures, capillary, POCT, EKG, PKU, DUI, Drug Screen and DNA collections for all age groups, at all Patient Care Service Centers and Diagnostic locations. Positively identifies each patient prior to collection of specimens, using defined laboratory protocol. Accurately labels all specimens collected for testing. Processes, prepares and stores all specimens for transport, in accordance with laboratory handbook and departmental SOP requirement.Clarifies orders and pre-analytical test requirements when required. Reviews tests already requisitioned for accuracy, prior to processing and releasing for transport, while logging courier calls and contacts courier for specimen pick ups.Performs LIS data entry and HIS data entry for all blood and body fluids. Obtains blood and body fluid specimens from hospital, outpatient drawing areas and emergency rooms, according to written policies. Utilizes all appropriate programs, systems, applications and assigned laboratory equipment.Responds to customer and client inquires/questions for information regarding specimen requirements, testing schedules, hospital and departmental operations. Handles a heavy workload, while working alone or extended hours, as necessary; FLEX. While having the ability to multitask, prioritize and keep organized. Minimum QualificationsHigh School Diploma/GED and 1 year orProficient computer skills required. Must have excellent written and verbal communication skills. Must demonstrate excellent customer service skills. Knowledge of best practices and regulation of blood drawing techniques and collection. Course work or previous medical terminology experience. Good interpersonal skills to effectively interact with patients and providers. Ability to build comprehensive reports and effectively convey information to others. Knowledge of safety guidelines, utilization of proper PPE and sanitization processes. Must successfully complete appropriate training and achieve proficiency at the end of 90 days. American Heart Association Basic Life Support - State of Pennsylvania within 90 Days DL - Driver's License_PA - State of Pennsylvania Preferred QualificationsTechnical School Diploma Successful completion of an approved phlebotomy training course or 1-year previous work experience as a phlebotomist. CPT - Phlebotomy Technician Certification - State of Pennsylvania orPBT - Phlebotomy Laboratory Technician ASCP - State of Pennsylvania Physical DemandsLift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.https://youtu.be/GD67a9hIXUYLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.