Broome St. General Store is looking for sales associates for our Platform location in Culver City. Shifts available in Silver Lake as well.
Broome St. General Store is a luxury convenience store inspired by the eponymous Broome St. in Manhattan's NoLita neighborhood. A full service coffee bar & cafe sit within this mini-department store. For over 14 years our Silver Lake location has served a truly diverse customer base of community regulars, Angelenos, travelers and families with down-to-earth customer service. If 7-11 & Neiman Marcus had a love child, it might look something like us. We expanded to Platform in Culver City in 2020.
The Retail Sales Associate provides excellent, high-touch customer service as well as back end support with our inventory management system and online fulfillment. This position requires the ability to build strong customer relationships, multitask and work autonomously.
RESPONSIBILITIES:
• The ability to perform all store opening and closing duties consistently and efficiently
• Establish a superior level of customer rapport focused on building relationships, tailoring experience/offerings/selections to individual customer needs
• Facilitate checkout process with accuracy and timeliness using Square POS
• Process shipments and online orders
• Sales Floor and Store maintenance
• Daily restocking
• Uphold high visual merchandising standards across all store departments
• Ensure products, fixtures and stock areas are clean, fresh, shop-able and safe
• Acquiring and maintaining a high level of product knowledge through training & research
• Communicating about sales trends & customer feedback to manager & team
• Keeping our regular clientele informed of current and future merchandise offerings and special events
• Ad hoc tasks and assistance with projects & special events as needed relevant to business priorities
• Assist with back-end tasks including loading products into Square and Shopify and inventory audits
QUALIFICATIONS
• 1-2 years of experience in a fast-paced, dynamic, mixed retail environment
• Experience with an electronic POS (Square) and understanding of inventory management systems.
• Excellent communication skills, a strong attention to detail balanced with "big picture" thinking and a high standard for excellence and pride in the work that you do
• Proficiency with cloud-based POS/Inventory Management Systems and Excel a strong plus.
• Availability on weekends and holidays
OUR IDEAL CANDIDATE IS SOMEONE WHO
• Is conscientious, dependable, motivated and takes pride in their work
• Displays a strong work ethic, positive attitude and integrity
• Thinks strategically with the ability to multi-task and prioritize business initiatives
• Has a strong attention to detail balanced with "big picture thinking"
• Receives and delivers feedback constructively
• Has excellent organization and communication skills
• Meets strict deadlines while managing multiple projects in an efficient and autonomous manner
• Demonstrates good judgment, common sense and knows how to troubleshoot
• Is excited to learn and be apart of a creative team and work with diverse levels of personnel in a fast paced, multi-functional environment
• Understands and upholds our brand integrity and identity in and out of the workplace
BENEFITS INCLUDE:
Employee Discount & Samples, Annual Merit-Based Bonus, PTO and Paid Sick Days
Positive, Inspiring work environment: ✅
Growth Opportunities ✅
