Job description:
We have a contract need for a Healthcare Patient Services Representative.
You must have solid EPIC EMR experience and flexible hours as this Position starts as early as 6:30AM.
Job duties such as:
Greet patients/family members and obtain and/or verify demographic, clinical, financial, and insurance information in the process of financially clearing patients for service delivery, including the entry of patient/guarantor information in the patient registration/accounting systems, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents
Utilizes inputs to authenticate and register patients for service delivery for patients who have registered through the Patient Access Center; for those who are not registered, completes the end-to-end process of registration through close-out for service delivery.
• Obtains and processes signed physician orders.
• Maintains assigned work queue
.• Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts.
Job Types: Full-time, Contract
Pay: $28.00 - $30.00 per hour
Schedule:
8 hour shift
Afternoon shift
Day shift
Evening shift
Monday to Friday
Rotating weekends
Work Location: In person
Overview
We are seeking a dedicated and detail-oriented Patient Services Representative to join our healthcare team.
This role is essential in providing exceptional service to our patients, ensuring their needs are met efficiently and professionally.
The ideal candidate will possess strong medical administrative support skills and a solid understanding of medical terminology, contributing to a positive patient experience in our medical or dental office environment.
Duties:
Greet patients warmly and assist them with the check-in process.
Schedule appointments and manage patient records accurately.
Answer phone calls and respond to inquiries regarding services, appointments, and insurance.
Maintain confidentiality of patient information in compliance with HIPAA regulations.
Collaborate with healthcare providers to ensure seamless patient care.
Process billing and insurance claims as necessary.
Assist in managing office supplies and maintaining a clean, organized workspace.
Provide support for administrative tasks as needed within the office.
Requirements:
Previous experience in a medical or dental office setting is preferred.
Strong knowledge of medical terminology and administrative processes.
Excellent communication skills, both verbal and written.
Proficient in office software applications and electronic health record systems.
Ability to multitask effectively in a fast-paced environment.
Strong attention to detail and organizational skills.
A compassionate approach towards patient care and service.
If you are passionate about providing excellent patient care and have the required skills, we encourage you to apply for this rewarding opportunity.