The
Senior Digital Product Manager, eCommerce will work closely with the eCommerce development team, digital leads of the Nalco Water and other Industrial businesses, Product Line Marketing team, Industry Marketers, sales field and leadership, Customer Service, and directly with customers to serve the digital solution needs of our internal and/or external customers. This role is responsible for aligning development roadmaps, change management and leadership of platform adoption, and charting the course for continued regional expansion and profitable growth.
What You Will Do:- Partner with Industrial business leads to identify key business needs and priorities for eCommerce
- Coordinate platform requirements across the Industrial business group
- Align with Ecolab Digital design and development product owner on capability roadmap
- Lead change management effort to increase internal user and customer adoption
- Devise and execute strategies that harness data driven insights, prevailing standards and research, and novel development to drive online sales
- Align business testing and review the user experience of ordering and related order to cash site capabilities
- Manage a team including a site adoption specialist and a customer success associate
- Analyze ordering and site data to inform effectiveness of platform capabilities and marketing strategies
- Report status and direction of platform to sales and marketing leadership
- Create amazing end-to-end user experiences that empower our Field Sales team, effortless enable our customers' order to cash processes, and generate accretive business revenue
Minimum Qualifications:- Bachelor's Degree.
- Degree in marketing management, business, information systems, or similar
- Minimum of 5 years of work experience in a business-to-business environment in marketing, digital product management and go-to-market execution as well as a proven track record of working closely with business leadership and accountability.
- Demonstrable track record of devising sales-enhancing strategies
- Extensive knowledge of prevailing procedures and techniques in eCommerce, preferably in a B2B environment
- Strong business acumen, can quickly get the essence of the business and grasp the connectivity among technology, business and customer value.
- Excellent collaboration skills - contributing on cross functional teams, influencing across organizations, experience of working across levels from business leaders and developers.
- Demonstrated experience and success in executing and innovating in the commercial commerce space, spanning customer-facing applications and mobile solutions with cross-functional, interdisciplinary teams across matrix organizations.
- Strong supervision, research, and troubleshooting abilities
- Ability to tackle the demand of ever-evolving technological implementations and business requirements with ease
- Preferred familiarity with Agile and Lean processes and techniques to test, learn and build solutions that deliver on commercial value.
Preferred Qualifications - Execution: Ability to grasp the big picture and influence others, including delivering on immediate projects needs that incrementally build toward the big picture.
- Strategic Thinking: Demonstrated skill in strategic thinking, with a customer-focused slant. Excellent capacity and the creative energy to synthesize market, technical, and business insights into outstanding decision making that deliver customer value and significantly outpace the competition.
- People- and Relationship-oriented. Thinks about how people will be affected and skilled at dealing with others. Focused on building and maintaining key relationships to get things done.
- Cross-Functional Collaboration: Natural collaborator and influencer with a preference for working with cross-regional, cross-functional teams to champion the vision and deliver results on tight timelines.
- Communication: Excellent written, oral, and visual communication skills to communicate effectively at all levels of the organization, both within and outside the business. Encourages discussion.
- Technology Savvy: Stays abreast of technology developments pertinent to Digital innovation.
A trusted partner at nearly three million commercial customer locations, Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, our 47,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.
When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.
For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter [redacted], Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc
Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine NoticeDue to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
