Job Title: Front Desk Administrator for Acupuncture Clinic
Location: Mountain View & Sunnyvale
Employment Type: Full-Time/Part-Time
Clinic Hours: 10am to 7pm, 7 days week
About Us:
We are a busy and welcoming acupuncture clinic dedicated to providing high-quality, holistic healthcare to our clients. Our team is passionate about helping people feel their best, and we pride ourselves on offering a warm, supportive environment for both our patients and staff. We are looking for a dedicated, friendly, and organized Front Desk Administrator to join our team and be the face of our clinic.
Job Summary:
The Front Desk Administrator is responsible for creating a welcoming atmosphere, ensuring smooth daily operations, and providing excellent customer service to our clients. This role is ideal for someone who is detail-oriented, can multitask effectively, and has a passion for wellness and helping others.
Key Responsibilities:
• Greet and check in clients warmly, ensuring a positive first impression.
• Schedule and manage appointments using clinic software (training provided).
• Answer phone calls, respond to emails, and handle inquiries professionally.
• Manage patient records, including updating and filing documentation accurately.
• Process payments, track billing, and assist with basic bookkeeping tasks.
• Maintain the cleanliness and organization of the front desk and waiting area.
• Communicate effectively with the clinical staff to ensure smooth patient flow.
• Assist with additional administrative duties as needed.
Qualifications:
• High school diploma or equivalent; additional education or training in administrative work is a plus.
• Prior experience in a front desk, receptionist, or administrative role (experience in a healthcare or wellness setting is preferred).
• Strong communication and interpersonal skills.
• Knowledge of Mandarin Chinese is highly preferred.
• Proficiency in basic computer applications (Microsoft Office, scheduling software).
• Ability to multitask, prioritize, and manage time efficiently.
• Positive attitude and passion for helping others; an interest in holistic health or acupuncture is a plus.
Benefits:
• Competitive hourly rate, commensurate with experience.
• Employee discounts on clinic services.
• Paid training and opportunities for professional growth.
How to Apply:
If you are a compassionate, organized individual who enjoys working in a supportive, patient-centered environment, we’d love to hear from you! Please submit your resume and a brief cover letter detailing why you would be a great fit for our team to sophies@holisticacucare.com .
Join our team and help us make a difference in people’s lives every day!
