Jewelry Operations & E-Commerce Assistant (Temp work with possibility for permanent hire)
Join our dynamic body jewelry team in Downtown LA! This hands-on role offers variety,
creativity, and teamwork every day. We’re a close-knit group with a laid-back atmosphere, but we
take pride in producing high-quality work and supporting each other to get the job done. We’re
looking for a candidate who is adaptable, detail-oriented, and a true 'finisher'—someone who takes
pride in completing projects with precision and thoroughness. If you’re genuinely excited about
contributing to our team’s success and thrive in a collaborative environment, we’d love to hear
from you!
Key Skills
● Proficient in Google Workspace, especially Google Docs and Google Sheets, for daily
documentation, tracking, and communication.
● Strong email management skills, with a clear, professional, and customer-friendly written
tone.
● Detail-oriented, with the ability to create organized, accurate documentation and
procedures.
● Confident typing and tech navigation skills, with an eye for optimizing workflow.
● Comfortable reaching out to supervisors when additional support is needed for customer
inquiries.
Order Fulfillment & Shipping
● Process and print order packing slips from Shopify, ensuring all details are accurate.
● Coordinate shipments via Shopify and ShippingEasy, including UPS, DHL, and USPS
pickups or drop-offs as needed.
● Manage shipping supplies inventory, restocking when necessary to prevent shortages.
● Track high-value shipments, verify delivery confirmations, and follow up on any lost or
delayed packages.
● Pull, fill, and quality-check customer orders, paying attention to detail, style, and
presentation in packaging.
Jewelry Assistant
● Organize, inspect, and manage both incoming and outgoing jewelry stock with precision.
● Perform gem checks, measurements, and use calipers to ensure jewelry is accurately sized
and meets quality standards.
● Familiarize with jewelry care, gem properties, and conversion charts (mm to inches) for
precise handling.
● Set up and assist with in-office jewelry displays, ensuring a stylish and organized
presentation.
● Conduct “sweep searches” to locate misplaced jewelry items when needed.
● Oversee quality control for new deliveries, including sorting, inspecting, and counting
plated jewelry and gold castings.
● Support regular inventory counts by organizing, inspecting, and verifying items.
General Office Support
● Check the office landline, retrieve voicemails, and relay messages to the appropriate team
members.
● Maintain a clean and organized workspace, including end-of-day tidying to ensure a
welcoming environment.
● Help plan and decorate for team celebrations (birthdays, anniversaries, etc.) to foster a
positive team culture.
● Restock office supplies, paper products, and other essentials as needed.
● Run general office errands to support smooth daily operations.
Additional Qualities
● Excellent attention to detail and the ability to stay organized in a fast-paced environment.
● Team-oriented mindset with a positive, proactive approach to problem-solving.
● Interest in body jewelry or fashion is a plus!
Job Requirements
● In-Office Position: This role requires working on-site at our Downtown LA location. With
occasional need to walk to a local shipping center a few blocks away or downstairs to hand
off packages to our postal carrier as needed.
● Valid Driver’s License: Occasionally required to transport packages or run local errands.
● Physical Ability: Must be able to lift and carry up to 35lbs, as some inventory and supply
management will involve heavier items.
● Attention to Detail: High level of accuracy in order processing, inventory checks, and
quality control.
● Punctuality and Reliability: Consistent attendance and punctuality are crucial to
supporting daily operations.
How to Apply:
● Put "(TEMP) Jewelry Operations & E-Commerce Assistant" as the subject of your email
● Cover Letter in PDF format as Attachment
● Resume in PDF format as Attachment
*You will not be considered if you do not follow all of these instructions
